Reception excellent, good polite service. Nice clean areas and comfortable bedroom. The hotel is situated near all shopping areas and the Motorpoint Arena. This was our first visit to the hotel which was recommended by family and friends. An excellent breakfast made our stay a memorable one. Hopefully we shall return again.

Liked: Very good.
Disliked: None.

We booked this hotel as it was opposite the Motorpoint Arena, which we were going to. The mattress had seen better days and was very lumpy; room needed a make over. We were on the 5th floor but it was very noisy all night due to the area being serviced and cleaned up. Not the best Park Inn by Radisson we have stayed in.

Liked: Food good; staff nice.
Disliked: Room very hot; cupboard broken; door hanging off; bed lumpy.

Fab room; huge bed; clean; friendly staff.

Liked: Great location.

Superb

Very good

Appalling

Disliked: I would like to congratulate the g.m. for being the most penny pinching g.m. I have ever come across in many years of traveling. Chipped paint everywhere. Parking never available despite being the Park Inn. Car park actually available to all to maximise his/her profit. Breakfast cleared away before advertised time. I am staying at Cardiff again tonight but certainly not here.

great value, friendly,stylish hotel

Liked: stylish friendly clean comfortable, enjoyable overnight stay, with a complimentary breakfast, which made our day.thankyou
Disliked: n/a

Good

Liked: Location perfect for shopping

Would definitely recommend this hotel...

Liked: Amazing value for money Very friendly staffExcellent choice for breakfast quality ingredients Comfy room with everything you need except for hand towels Will definitely stay here again
Disliked: Stayed twice but no hand towels provided

Dated room, okay for a...

Liked: Good for my needs of a solo brief stay to attend a concert at Utilita Arena.Lobby and bar area felt modern.Room was of a good size.Liked the location, able to walk to hotel from the train station.
Disliked: Once past the lobby, the hotel felt dated and could do with some renovating and modernising.

Will be going back

Liked: Staff and location, and the rooms
Disliked: Nothing

Great location and value.

Liked: Great location, very close to all the bars and restaurants. Room was clean with a huge bed and bathroom had a bath in which is a bonus for us. We had a great mid week deal too.