Leonardo Hotel Belfast Guest Reviews
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Write a review
Carole, Belfast, visiting Ulster Hall Mon, 13 March 2023
Decided to eat in the hotel as the weather was bad. Only suitable food for vegan/vegetarians was a cold salad at £13 so ordered two with hot chips. When it arrived it was just a bowlful of cos lettuce and a small spoon of avocado, not even fresh! The waitress apologised profusely for a salad that any Chef should be ASHAMED to present in a well known respected hotel. When we asked for more variety in the salad and an egg it appeared with a dressing, a small amount of tomato and lots of raw onion. At the most what was given to us would cost less than £1 each. With hindsight, if the waitress hadn't been so apologetic and staff in the bar so kind and understanding I should have made an almighty fuss and demanded my £26 back. So my advice if you prefer not to eat meat or fish and want a hot meal, don't eat at Leonardo. Two extremely disappointed ladies, left feeling hungry, for an extremely good concert in the Ulster Hall.
Disliked: Expected a twin room not a bed settee.
Saunders Fri, 11 April 2025
Our stay
Liked: Unfortunately we could not get the air-conditioning to work properly even though someone looked at it once and supposedly twice. It was boiling in the night and the air-conditioning kept switching off.Was a lovely hotel and the staff were very friendly and helpful.We ate in the restaurant one night and it was very tasty. I had the steak.
Anthony Fri, 11 April 2025
Superb
Rachel Fri, 11 April 2025
Pleasant
Liked: Central location.
Disliked: The temperature in the bedroom was unbearable, and there was no air conditioning.
Dr.maryam Fri, 11 April 2025
Exceptional
Liked: Location
Helen Fri, 11 April 2025
Perfect Location, but a lot...
Liked: Perfect location, very easy to get everywhere, lots of bars/restaurants close by.Decent sized room.Bar prices were very reasonable.Staff were pleasant.
Disliked: Breakfast service poor, frequently no mugs or plates, food wasn't replenished, under-staffed and staff lacked training so were inefficient which made things worse.Room service was hit and miss, not enough towels, no resupply of coffee/tea, (room was always clean though), raised issues with reception and nothing improved.
Wood Fri, 11 April 2025
Very good
Liked: Location
Clarke Fri, 11 April 2025
Very good
Mike Fri, 11 April 2025
Exceptional
Heggen Fri, 11 April 2025
Exceptional
Liked: the location was just what I required, being only about 100 yards from optical express, where I was having an eye operation. my room was very good& the breakfast next morning was excellent.
Disliked: the steps @ the door didn't have a handrail which would have helped , because I have an artifical knee.
Fiona Fri, 11 April 2025
Exceptional
Liked: Beds comfortable, very clean, very handy to cityStaff efficient friendly and helpful