Decided to eat in the hotel as the weather was bad. Only suitable food for vegan/vegetarians was a cold salad at £13 so ordered two with hot chips. When it arrived it was just a bowlful of cos lettuce and a small spoon of avocado, not even fresh! The waitress apologised profusely for a salad that any Chef should be ASHAMED to present in a well known respected hotel. When we asked for more variety in the salad and an egg it appeared with a dressing, a small amount of tomato and lots of raw onion. At the most what was given to us would cost less than £1 each. With hindsight, if the waitress hadn't been so apologetic and staff in the bar so kind and understanding I should have made an almighty fuss and demanded my £26 back. So my advice if you prefer not to eat meat or fish and want a hot meal, don't eat at Leonardo. Two extremely disappointed ladies, left feeling hungry, for an extremely good concert in the Ulster Hall.

Disliked: Expected a twin room not a bed settee.

The location is the only...

Liked: Good location
Disliked: Our room wasn’t ready when we arrived at 3pm. We had to wait around for over an hour before we could gain access. The room was poorly cleaned, the toilet was slowly leaking all over the floor and didn’t flush well and it was excessively hot (no way to control the heating) which made it difficult to sleep at night.

Good

Liked: Rooms were great, good-sized beds
Disliked: No water in rooms. Breakfast had to stand ages to get food. No cutlery or cups people had to stand a while to even get seated.

Exceptional

Belfast stay

Liked: Good value for money. Reception area smelt lovely. All the staff we had dealings with were pleasant. Perfect location for our needs shopping and Grand Opera House
Disliked: Breakfast wasn't great. Finished at 10am we were there at 9.30 and items weren't being replaced and the continental meats/cheese didn't exist. Disappointing for £13

It is in a very...

Liked: It had very good service, conditions and location.
Disliked: N/A

It is in a very...

Liked: It had good service, conditions and location near the Belfast theatre
Disliked: N/A

The hotel is in a...

Liked: Good service, conditions and location.
Disliked: N/A

Great to stay

Liked: The rooms were big and well equipped.
Disliked: None

Weekend stay

Liked: Fresh and cleanComfortable beds
Disliked: Cosy and welcoming, staff are very pleasant. Close to Belfast City centre great for opera house for nights out.