Professionalism of staff; wonderful room; ambiance of the hotel was lovely; highly recommend!

Disliked: No low points.

Perfect location for the Boston Opera House.

Liked: Good service; nice beds; good A/C; good bath products; excellent valet service; sharp lobby area.
Disliked: Noisy halls; I could hear people above me.

My husband and I stayed at the Hyatt and found it to be an exceptional value. The price was great and we walked one block to a fabulous restaurant and then another block to the Wilbur for a show. Room was clean and bed comfortable!!!

Liked: Great value

Good value for money

Liked: Room size is decent, beds are comfortable, location is near shopping district and practically everywhere, toiletries provided are pretty good.
Disliked: Nothing

Good

Superb

Exceptional

Great location and reliable hotel

Liked: Breakfast great as always
Disliked: Just wish more available hours for dining, before 5pm and before 7am

Exceptional

Superb

Exceptional

The staff members were very...

Liked: I loved the personal touch of this property. The most common things you forget to pack was already waiting for me in my room.
Disliked: Nothing everything was perfect in my opinion