Professionalism of staff; wonderful room; ambiance of the hotel was lovely; highly recommend!

Disliked: No low points.

Perfect location for the Boston Opera House.

Liked: Good service; nice beds; good A/C; good bath products; excellent valet service; sharp lobby area.
Disliked: Noisy halls; I could hear people above me.

My husband and I stayed at the Hyatt and found it to be an exceptional value. The price was great and we walked one block to a fabulous restaurant and then another block to the Wilbur for a show. Room was clean and bed comfortable!!!

Liked: Great value

Exceptional

Superb

Liked: The hotel was less than .4 miles from the silver station, orange line and green line which we appreciated during our stay!
Disliked: The staff were all very helpful with recommendations around the city.

Exceptional

Superb

Great central location for a...

Perfect location for spending the...

Liked: The bed was very comfortable and the rooms very clean. We also had more than enough outlets to plug in our electronics. We had breakfast at the hotel, and our waiter noticed that my partner had a bit of trouble navigating the stairs to the table. As we were ready to leave, he kindly pointed out another exit that didn't require stairs. Very thoughtful!
Disliked: Can't think of anything.

Nice stay. Attentive staff. Some...

Liked: Excellent central location, in the theater district and within walking distance of attractions and historic sites.Size of room was adequate and bedding excellent. Two issues relating to the bathroom: very little water pressure in the shower which made the temperature difficult to control and a constant noice in the piping which disturbed our sleep.Most staff in the reception were welcoming. We appreciated the service of Kendal who, upon our arrival after a long flight and much before regular check-in time, made a room available for our family group while the other room become available later that day. We much appreciated the voucher for breakfast that early morning. We had included breakfast for the duration of our stay. It was very good with a great selection of fruit, pastry and eggs cooked to order. The down side (important issue in a Hyatt hotel) is that the expresso machine was out of service during our entire stay and only American coffee was available. Adjan's most attentive service is noteworthy as well as that provided by the ladies who assisted.Servers in the restaurant at night were nice and efficient.
Disliked: Water pressure from the shower and difficulty to control temperature.

Very good

Exceptional