If you book online be sure to ask upon arrival that you are not going to be electronically charged again for the same night.

Liked: Parking was close and convenient to room and Rupp Arena.
Disliked: Booked online and charged automatically. Charged again, and discovered the duplicate charge upon check out. Unfortunately the refund can not be issued for seven days. Not good business practice.

I would highly recommend this hotel.

Liked: Great location; very clean and well kept rooms. Enjoyed the balcony on my room and the areas to sit outside and relax in the courtyard. It was beautiful.
Disliked: None.

Exceptional

Liked: I love the location of the courtyard

Exceptional

Very good

Exceptional

Very good

Below average.

Liked: Location
Disliked: Old, tired and dirty ( not in terms of housekeeping). Smelled of disinfectant. Towels were terrible.

Good

Great as expected

Liked: Convenient location. Not too crowded.
Disliked: The receptionist didn’t listen very well. I could not remember which last name I booked under. Gave her both and she only found one and kept telling me it wasn’t there when I had the confirmation number

Will use again

Liked: Pool, breakfast
Disliked: Front desk employee upon checking in