If you book online be sure to ask upon arrival that you are not going to be electronically charged again for the same night.

Liked: Parking was close and convenient to room and Rupp Arena.
Disliked: Booked online and charged automatically. Charged again, and discovered the duplicate charge upon check out. Unfortunately the refund can not be issued for seven days. Not good business practice.

I would highly recommend this hotel.

Liked: Great location; very clean and well kept rooms. Enjoyed the balcony on my room and the areas to sit outside and relax in the courtyard. It was beautiful.
Disliked: None.

Despite the location, it was...

Liked: The staff was friendly and very helpful. Most notably were Ratiesha (general manager) and Tiffany (front desk manager).
Disliked: Location was far from major tourist attractions and shopping malls etc. Had to walk about 15 minutes to the bus stop to catch a bus to get to downtown and then take a transfer to go where needed to go.

Superb

Christmas stay away from home.

Liked: Great rooms, nice staff. Love the area

Exceptional

Liked: The room was very comfortable

Great experience we had.

Liked: Great value and location I lived how clean it was

Perfect family stay!

Liked: Location and staff make this a very desirable hotel. Very well ran!
Disliked: Only “bad” thing would be the pool being out of order. Kids were not fans lol

Exceptional

Liked: I love the location of the courtyard

Exceptional

Very good