The hotel was nice - my only complaint is that the beds were very firm and uncomfortable, and the pillows were very small too. Walking distance to LC Pavilion was short and easy.

Think that this hotel was quite nice - walking distance to venue (Lifestyle Communities Pavilion) and dining options. We will definitely stay here again next time we are staying in Columbus.

Liked: Close to venue.
Disliked: None.

I was very disappointed in paying almost $200 for a one night stay here. The staff was very nice, but the layout of the hotel and the room were big disappointments. The lobby has stairs to reach the elevator, and when you have a large bag to carry, or are handicapped, it's very inconvenient. The pool is relatively small, yet the patio and bar are quite comfortable at night. I was very disappointed in trying to find a place to park initially. There is a curb that allows only 3 cars to park, and generally the valet service has it full. In regards to the valet service, I paid for my car to be put in the valet lot, after driving around the building twice to find a pay meter. They must have forgotten about my car because the next morning it was still in front of the meter. Considering the ups and downs of the hotel, and the significant price tag, I thought it was huge disappointment.

Staff was super friendly!! Clean...

Liked: Location was prefect! Went to bluejackets game was a short walk to stadium!
Disliked: Nothing

Exceptional

Exceptional

Passable

Liked: Loved the pool and hot tub
Disliked: No elevator direct to floor, had to carry luggage up stairs then on cart then to elevator. No parking...had to pay extra $35 for overnight valet which is very inconvenient if you leave something in your car. Breakfast was ok, overpriced.

Overall staying in the hotel...

Liked: We have all stayed in many hotels and were surprised by the spaciousness of the room and the cleanliness. The upkeep on the amenities was beyond expectation, and the staff was courteous and helpful. We will definitely recommend this hotel to family and friends.
Disliked: The hotel could offer complimentary breakfast or leave the restaurant. We went to an event in the city and was starving when we got back to the hotel. There was nowhere to order food. It would have been nice to be able to order room service.

Exceptional

Liked: The location was the perfect walking distance to our event. The staff was friendly all the way around. The room was nice.
Disliked: When the AC or Heater was on it was a little loud.

It was adequate.

Liked: There was no breakfast.
Disliked: The key card was difficult to get working.

Exceptional

It was great for what...