Paid £35 online for a Sunday night. The reviews for this hotel were terrible but we seem to have gotten lucky. The fact it was a Sunday meant it was way cheaper and pretty empty. The rooms are shabby but I paid £35. I wasn't expecting much. I'd stay again for a cheap night when you're not going to be spending too much time in the hotel. 9 minutes from the Ritz and 10 minutes from city park, which you get discounted parking through the hotel reception. You get what you pay for.

Liked: Friendly staff. Cheap. Great location.
Disliked: Tropical heat in the bedroom and the phone going off all night.

Friendly staff and great location but I think perhaps we got what we paid for. Keeping in mind I have an 8 month old child at home, this was by far the worst night's sleep I have experienced in over a year! Not quite the comfortable, peaceful night I was hoping for! As long as you don't want to sleep, the hotel is great as a base, but avoid breakfast at all costs!

Liked: Good location.
Disliked: Bed was rock hard; breakfast was very unpleasant.

Exceptional

Great location and price

Liked: Great location
Disliked: Unclean tea spoons all over the floor and random socks on floor I assume from previous guest

Spot on room, basic but...

Very good

Pleasant

Pleasant

Third time of staying at...

Liked: Location perfect for town centre or exploring further a field. Bar facilities have improved since last time, with longer hours, 3 pool tables, music etc.
Disliked: Room above let there bath overrun at 12.30 in the morning, which cascaded ito my bathroom, causing me to go to reception and sort it out.

Disappointing

Liked: Liked the bed very comfortable and being close to the city.Disliked the ignorant staff when checking out even when the security guard who was nice tried getting their attention at the front desk,to be ignored himself. Could also could do with training on customer service.Wont be returning.

Superb