Exceptional

Liked: Very friendly staff, excellent breakfast (different types of bread, jam, cheese, cold cuts, olives, vegetables, scrumled eggs, boiled eggs, fruits, muesli, fuit juice, coffee, tea, etc), comfortable beds, a good experience overall
Disliked: The wifi was useless but we read that in other reviews, so we made sure we had mobile netThe cleaning could be a bit more thorough (edges, corners)... noticeable but nothing serious

Very good

Very good

Superb

Could have been better.

Liked: The room was large and comfortable. Plenty of space. The bathroom was also spacious. Some of the staff were really friendly and helpful. A couple of (older) ones gave the impression we were in the way.
Disliked: The lack of standard items in hotels. No coffee machine, no minibar, small towels, cheap toiletries.Attitude of some staff. One person was running breakfast at the same time as trying to do hotel reception duty for people checking out. It would have been great if the hotel had told us that a special Green Pass is obligatory in Germany. We found out by accident.

Exceptional

Liked: The location of this hotel is excellent. You are in very close proximity to the Cathedral and all the restaurants. There is a tram stop just down the street so it’s very accessible. The staff were lovely and friendly, and our room was fabulous.
Disliked: N/a

Exceptional

A great place to stay

Very disappointing

Liked: Location
Disliked: Bad WiFi, sterile room lacking character, staff overworked, guests had to lay their own table.