Very comfortable and convenient

Liked: Very friendly, clean and well located hotel. The staff were extremely helpful. No breakfast was provided and this was clear before booking.
Disliked: Nothing

Superb

Exceptional

Excellent location and value for...

Liked: Excellent location and value for money.
Disliked: It’s a little bit basic but that’s understandable considering the low price

I regularly visit Maastricht for...

Liked: Clean room, lots of space, comfortable, great location, I used the Zenden many times as I like them
Disliked: the stair case

Exceptional

Liked: The location was at the centre and the family studio was well-equipped.
Disliked: It could have include more toilet paper.

Superb

Very good

Liked: Ligging t.o.v. centrum

Good, but lacked atmosphere!

Liked: Didn't see any personnel, but honestly had great online communication with them before arriving. Very friendly and helpful staff! Was able to check myself in just fine, after check-in hours. Entrance was made easy thanks to clear instructions. Liked the cleanliness of the hotel. Linens and towels were clean. Bed was big enough and comfy. The entire room was quite big actually, with a separate bed area - which was nice! The automatic blinds to fully shut out daylight also made for a proper night rest. Hotel is in a good location: only a 2-3 minute walk to the heart of the city center and across some amazing restaurants.
Disliked: I absolutely hated the fact that I had to get up 4 stairs in order to even get to the room.. Then upon entering the room there was yet another stair. Even to get to the bed there was a stair. Honestly, even with the smallest suitcase that's just an unwanted work-out. The inside of the building is quite modernized, so even if the structure is old: there is nog excuse not to built a lift! The other thing I wasn't a fan of: the almost hospital-sterile vibe of the hotel. Sure, minimalism is great, but the vibe in the room was just lifeless. There is also a student house close by: I had to ask them to please stop being so loud, because I couldn't sleep from the noise.