Superb

Exceptional

Pleasant

Very good

Deposit hold for more than...

Disliked: The horrible, horrible service. Getting what you want through the room service takes hours and sometimes so long you go to bed before you receive it. We asked for baby crib, called 7 times, not exaggerating, never got the crib even though it was on its way stated by multiple people we spoke with. The worst part was the security deposit experience. Before you book make sure you know that the deposit stated on their booking page is PER NIGHT and not per stay, which is super misleading. We stayed there for 4 nights which was total deposit of 300 dollars. Now it's 8th of December and they have just released our deposit after about 7 messages and checking with our bank. It literally took a month to get our money back. They stated that they have released our funds when we checked out, but that was a lie. I attach two screenshots with communication, one was taken when we realized that we did not have money back, one was taken today almost a month after our stay.

It was nice for the...

Liked: We enjoyed the view and the room. Very nice
Disliked: We had to request towels, wash clothes and pillows multiple times in order to get them sent to us. We made sure the sign wasn’t on the door but it took about 3 or 4 times of asking and going to the front desk to get towels and wash clothes. Started the request around 8am and didn’t finally get them until after 7pm.

Good value for money

Liked: Perfect location, comfortable beds, very nice pool, fast checkin/checkout
Disliked: Very slow service for breakfast and no room cleaning for stays for less than 3 days.

Rent somewhere else! Way too...

Liked: FIND ANOTHER HOTEL!!!
Disliked: Did not like the Location, the customer service was horrible and they don’t clean your unit.

Superb