Good

Liked: Great location, very friendly staff
Disliked: It would be great if more attention will be paid to housekeeping of the shared bathrooms

Good

Liked: Every worker at the hostel is so kind. I can also keep my luggage before checking in and after checking out. As for the room, the bed was comfortable, there are lockers, and I can charge my phone by the bed. Toilet is too small, but there is another space to take a shower.
Disliked: There are so many rooms in the hostel area (I mean the G area). I can hear every sound (closing the door, opening the door, sound of washing hand, sound of pulling out tissue...) I couldn't use earplugs, but if I had them, I could sleep comfortably.

Great value and clean spacious...

Liked: A great find and brilliant value : £60 a night in a private room for 2, albeit with a bunk bed. But there was lots of space, a washbasin, table & chair, heating and a window. Plenty of good hot water in adjacent facilities and actually very quiet. Close to kitchen and pleasant central garden. Everything very clean. Didn't have breakfast but looks good value for £6 with cereals, pastries, fruit and coffee buffet in pleasant dining room. (book swop too). Great area to be based with lots within walking distance or tube 5 minutes. Also very good M&S with good reductions from about 5pm and equally good oxfam shop just north of tube station! Would definitely book again.
Disliked: Very little - the pillows are a tad hard and could do with some smaller baking trays in the kitchen

Exceptional

Exceptional

Liked: Everything
Disliked: Nothing

Location - heart of London,...

Liked: Great location and very comfortable facilities- Ibrahim at the desk was super helpful and went out of his way… beds are comfortable and everything is clean. Best part is the central location in zone 1- makes it so comfortable to get anywhere. Short walk from tube stations and comfortable bus options too.
Disliked: All good, no negatives

It was really good

Liked: It’s clean… quit… good facilities ( Wi-Fi and good kitchen.. excellent location and lovely/ friendly stuff especially IBRAHIM he is totally kind and helpful.. thank you so much Ibrahim
Disliked: It’s expensive on weekends..I wish they have bathroom inside the room!

Overall our stay was good....

Liked: Location was great. Staff were amazing...each and every member was fantastic and friendly.The service rhey provided was faultless. Please pass on our thanks to the team. Continental Breakfast adequate start to the day...alternate milks, yogurts, pastries etc would be great for us vegans. Towels were large and good quality and great value for £2.50 for our stay.
Disliked: The place was a bit shabby, walls and doors dirty...especially around door handles. Pillows were terrible.. wish I had taken my own. Someone was smoking in the shower rooms and toilets, so smoke detects would have been beneficial. Especially as it is a smoke free site and made showering and using the toilet at times, on our level, not a pleasant experience.

Very good