Absolutely a great location with...

Liked: Restaurant (JB's) at the sister facility (Bay Voyage) is EXCEPTIONAL in terms of service, quality, value and overall experience. Club Wyndham condos are spacious and quiet.
Disliked: Decor in the condos is getting dated. Also was a little frustrating that I needed to fix the cable myself (broken pin setting); reinstall a sink aerator in the bathroom and climb on a chair placed on top of the dining room table to adjust the fan speed setting..... There was also a noticeable odor from the furniture in the unit we stayed in (unit #2 - no pun intended :))

Superb

Liked: Excellent

AWFUL

Liked: everyone on the staff besides the new GM Helena, that works out of the Bay Voyage location
Disliked: I used to love visiting Newport Overlook, and my family has been going there for over 15 years. However, my recent experience has left me deeply disappointed. I made a reservation for Presidents' Day weekend back in December, eager to spend four nights and five days with my family. Given a previous mishap with Helena, the general manager, I double-checked our reservation on the Tuesday and Friday before our arrival, and everything seemed fine. I even called on Friday at 6:03 pm to confirm once more.However, upon our arrival after a day of travel to Jamestown, we were shocked to find out that our reservation had been canceled. According to Booking.com, someone from reservations at Extra Holidays had called the night before to cancel, citing overbooking. It's frustrating that despite our efforts to confirm, no one bothered to inform us of the cancellation. We had our car packed and were eagerly anticipating a weekend of family time with nieces and nephews, only to be left stranded with no alternative accommodations available in the area.To add insult to injury, it's suspicious that my reservation was canceled immediately after speaking with Helena on Friday. This entire experience has left a sour taste in my mouth, and I have no intention of ever returning to Newport Overlook. It's a shame that such negligence and lack of communication ruined what was supposed to be a cherished family gathering.

Superb

Liked: The second bedrooms bed must be world tiniest bed, and I am 6ft even not that tall I cant even fit.
Disliked: Less living room area and garage. Make the bed bigger

Superb

Liked: The second bedroom’s bed must be world tiniest bed, and I am 6ft even not that tall I can’t even fit.
Disliked: Less living room area and garage. Make the bed bigger

Good

Good

Exceptional