Wyndham Minneapolis South/Burnsville Guest Reviews
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1.7 miles from Burnsville centre |
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Pottebaum Mon, 3 February 2025
Disappointed
Liked: The bed was comfortable. The hot tub was awesome. The restaurant was good.
Disliked: Rude customer service. The refrigerator and microwave didn't work.Additional charge ( explained as incidental hold)
Gretchen Tue, 28 January 2025
Ok
Liked: The staff particularly the front desk girl was so sweet and ready to help.
Disliked: Both times that I have used Booking to reserve a room at this hotel the rooms never been the same room that was described. We wanted an executive sweet with 2 queen beds we got 1 king bed. Not great when you have a family of 5
Geoffrey Fri, 24 January 2025
That said, the space itself...
Liked: Very welcoming and hospitable space. From the energy that I felt walking in, to the staff, and the space in general.
Disliked: My experience at this establishment was disappointing. Upon arrival, I was given the wrong room and had to request to be moved to the correct one. To make matters worse, I was charged extra despite already making a payment for my stay. The staff blamed the issue on the third-party booking site, claiming it wasn’t their fault the proper details weren’t communicated. This excuse did not make the situation any less frustrating. I will be following up to see if a reimbursement is possible, as the poor communication and handling of the matter left much to be desired.
Paul Sat, 18 January 2025
Exceptional
Nancy Sat, 4 January 2025
Great place to stay.
Liked: Staff were really nice. I felt safe.
Disliked: Restaurant was closed the night I arrived.
Routt Fri, 3 January 2025
Very good
Adam Thu, 2 January 2025
Passable
Disliked: Problem with keywords. Couldn't use the pool until very late at night. Problem with our TV. Had a bar of soap stuck in the toilet when we arrived.
Bill Wed, 1 January 2025
Good
Cynthia Thu, 26 December 2024
Wyndham exceeded expectations
Liked: A clean hotel, updated, suite was delightful, quiet, staff super helpful. Amazing location. Great stay!
Jacqueline Thu, 5 December 2024
Short and sweet stay!
Liked: It was a very short stay but I appreciated that the hotel pool hours were later than most- open until 11. Since we didn’t check in until 9, it was so nice to still have time to take a dip in the hot tub on such a cold, blustery day.
Disliked: No issues!