Very disappointing and unsatisfactory

Liked: Location.
Disliked: The smell of the drains and bleach in the room and the bath water not draining so I was unable to take a shower. Couldn’t care less attitude from front of house management Callum. No apology or empathy shown. It also slipped his mind to ask me how my stay was while checking out.

Superb

Exceptional

Stunning grounds, beautiful hotel with...

Liked: Such a warm & welcoming environment. Beautiful hotel in stunning Scottish countryside.Lovely little spa, nice bar & restaurant on site.Staff were exceptional. Big shout out to general manager Raph, who went above & beyond to make our stay one we’ll never forget.Really appreciated the ‘lift’ customer service with bells on!Look forward to a return visit!

Good stay come again

Liked: Room big bed comfy
Disliked: Food restuarant average menu not very exciting

Spacious and lovely but not...

Liked: The property is stunning and it has a great set up for Christmas with a mini photo shoot areas and lots of beautiful Christmas lights! The villa was super spacious and comfortable. It did have a smell of very strong cooking spices when we went in that was overpowering but all in all, enjoyed the stay
Disliked: Breakfast not opening till 8am meant we missed it as had to get on the road. I do travel constantly and it’s the 1st hotel in a longtime that hasn’t allowed you to check in till 4pm and check out at 10am I felt was also early. It’s normally 2/3pm check in and 11am/12pm checkout plus breakfast at 6/7am - even a 730am breakfast would have been good

Exceptional

Exceptional

Very good