The hotel is clean and...

Liked: There was an incident in our room where our toddler had managed to pull the bedside drawers onto herself. I am appalled that furniture such as this in a family room isn’t secured to the walls. This could have had a very different outcome.

Exceptional

Below usual standard as outlined...

Liked: Good staff,lovely outside area.
Disliked: We stayed 2 nights and the first night was good and breakfast was excellent. The second day was not so good, breakfast was limited, possibly due to a lack of guests which is understandable. the evening meal was not good and, as I have mentioned in a separate letter, the usual evening meal was cancelled with no notice and the restaurant was closedThe situation was rescued somwhat by staff, especially Ella who, I understand, is a refugee from Uukraine. she organised a fish and chip menu in the bar area and cheered us up.However, we will come again as we love the place, in spite of this hicup.Thank you,Peter Harvey.

Exceptional

Liked: Breakfast v good except the cooked. Why cook so much scrambled egg. There was enough in the pot for 30 people. All only luke warm.

Full of character and good...

Liked: Wonderful setting in lovely grounds. Full of character. Friendly staff
Disliked: Breakfast buffet was good but all a bit cold

A great stay in a...

Liked: Facilities and staff
Disliked: The restaurant had no vegetarian options other than a plant burger and the bar food was a bit basic

Lovely stay

Liked: Helpful staff and lovely hotel
Disliked: Everything good

Great stay in a great...

Liked: Great location, lovely room and exceptional grounds. leisure club was great.
Disliked: Nothing Really

Magical times in a magical...

Liked: Pretty much everything.Stunning location, great facilities. Superb.
Disliked: The bar staff serving at lunch time could have been a bit more alert, attentive and helpful.