Good

Exceptional

If I come to NYC...

Liked: The staff, especially Eugene at the front desk, was exceptionally polite and accomodating. We arrived at 3:00 a.m and he graciously opened a room for us. I will forever be grateful to him for doing that.
Disliked: Vending machine

Exceptional

Exceptional

Nice stay with amazing views

Liked: - The location is super central - super clean rooms - spacious - comfortable - amazing views
Disliked: - no option for breakfast - air conditioning (heating function) wasnt working at first but staff took care of it- some staff at the reception appeared quite arrogant and questionably strange when asking just some basic check-in question

Loved it.

Liked: Location and staff are amazing!
Disliked: Bathroom equipment.

Exceptional

Very good

Liked: The location was excellent with easy access to NYC attractions and the subway. We made use of the very nice lounge area, which had excellent unlimited free hot drinks and cold water. This is a really nice touch and saved us a fortune, as eating & drinking out in NYC is very expensive.The rooms were clean, of a good size (= to that of a Premier Inn), and the beds were really comfy. There was no view from the room, but we didn't pay for it, and in all honesty, we went out early and came back in the dark anyway!Although maid service is scheduled every 3 days (you are told this on check-in), they are more than happy to be daily or on request if you speak to reception.
Disliked: There is nothing to dislike - we had a fantastic stay and would recommend it.