WoodSpring Suites St Louis St Charles Guest Reviews
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3.3 miles from Saint Charles centre |
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Renea Sat, 22 February 2025
Very inconsidetate staff
Liked: Rude staff
Disliked: Staff
Brittany Fri, 31 January 2025
Exceptional
Guerrier Mon, 27 January 2025
Very good
Raul Mon, 13 January 2025
Exceptional
Galvin Thu, 9 January 2025
Great place and staff
Liked: Staff was wonderful. Large rooms, great prices and location
Disliked: Mattress needs to be replaced. Very lumpy at bottom just wasnt comfortable. My room was right next to elevator. Could hear when people would get on and off which set the dog to barking. I would insulate that wall more.
Betty Thu, 9 January 2025
I will never stay there...
Liked: The property would not let my 18 yr child check in. I registered and paid for the room and no where did I see that they would not let an 18yr old stay.My child had to drive back from StLouis to KC in the middle of the night on New Years Eve, because of this. My child is transgender and they said the receptionist was very rude.I plan on disputing the charge with my credit card company.
Disliked: Please look above.
Jessica Thu, 2 January 2025
Bad
Tyler Mon, 30 December 2024
Poor
Liked: Nothing.
Disliked: Check in process is very outdated. Many paper forms. And waiting until exactly 3pm is ridiculous. Was 5min early and mad me wait until 3pm. Then waited another 15min to check due to the outdated process.
James Mon, 30 December 2024
Cheap, no frills place to...
Liked: Cheap and no frills room. Cleaner and better than expected.
Disliked: Microwave didn’t work and no kitchenware
Christy Sat, 21 December 2024
Heather was horrible and I’m...
Liked: Easy check in at first
Disliked: Heather was horrible. Tried to call 911 to have me and my children escorted out and the cops said that SHE was in the wrong and they purposely do this in order to keep your money since they make you sign their fine print which differs from the website. Very rude, left rude messages on my phone and even yelled at my son while we still had 3 nights left on our reservation.