WoodSpring Suites Merrillville Guest Reviews
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1.2 miles from Merrillville centre |
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Sanford Mon, 18 November 2024
Exceptional
Airrica Mon, 18 November 2024
I would rate my visit...
Liked: I really did like the stove top and full size fridge.
Disliked: The sizing of the beds. The king size is much smaller compared to the other competitors.
Jasmin Sun, 17 November 2024
Bad for business and false...
Liked: I didn’t like a property at all I wanna request a refund. I had to get my room change because first room wasn’t clean TVs don’t work. I traveled 9hrs away for a family funeral .. The workers are chilling in the hotel rooms that are for quest while on the clock .. After I came from my family funeral and out with family I went back to the hotel to my keys not working so me and my family was stuck outside in the cold until somebody came out . When we finally got in I went to the front desk and the front desk was closed no one was there .. I called all the numbers I seen around in the building no one answer I finally got a whole of an operated to help me try to get in touch with someone . Remind you our stuff is locked in the hotel .. so someone finally came that work there hours later he was in the hotel room resting . We ask how can we go bout getting new keys he told us we have to wait til the morning . We ask how clear goin leave and come back in he told us he don’t know and he not goin be all night.. I was so disturb it was a bad experience and I was very disturbed I will never come back there or recommend no one too …
Disliked: Everything was wrong with that hotel I will like a refund because I’m report this I’m goin to the head of the company
Christopher Sun, 10 November 2024
Exceptional
James Tue, 5 November 2024
Will never stay at a...
Disliked: The toilet did not flush. I had to take it apart and adjust it every time we used it. There was no one at the front desk when we left at 8:30 AM. No one to complain to. When I called later in the day I was told I would have to call back on Sunday.
Patresha Fri, 1 November 2024
Bad
Disliked: There was no receptionist to check us in and then when I called they were talking like it was a prank call! Very disappointed ! And I was still charged!
David Fri, 1 November 2024
Passable
Deberry Mon, 28 October 2024
It was aiight
Liked: That it was across from the mall
Disliked: We had to pay for wifi we couldn’t get no extra blankets it didn’t have breakfast
Linette Mon, 28 October 2024
Will never return there in...
Liked: No breakfast
Disliked: Every thing it’s over priced front desk was rude it was a fire no toilet paper and towels in roomALL BAD
Brittany Thu, 24 October 2024
Customer service makes you want...
Liked: The staff was amazing. Their customer service was great and I have no complaints.
Disliked: The cleanliness of the room could have been better. There were crumbs left on the table upon checking in. I had to use my personal cleaning wipes to wipe down the table. There was also a red stain on the floor that I had to wipe up. I also didn't realize that there wasn't an ice machine and our room did not have an ice try in our freezer to make any.