Woodspring Suites Huntsville/ Madison, Madison

Good

Very poor

Disliked: The floors were filthy. The tub had bugs. Everything was very uncomfortable.

I didn't stay there because...

Liked: Nothing
Disliked: The quality of the room, the condition of the elevator and the front lobby

Bad

Exceptional

Liked: Clean
Disliked: No break fast

Bad

Disliked: They didn't have any rooms available

It was an awful place...

Liked: TV didn't work, wouldn't fix. They wouldn't give a receipt to me. Toilet wouldn't flush. Place smelled like weed.
Disliked: The place and staff

Bad

Liked: Nothing, absolutely nothing and I am not a negative person. The "team" at the front desk were completely ill mannered, excuse my language, ghetto, completely unprofessional, and upon request for their names...covered their name tags, one female then tossed her braids back and flipped around and went into the office behind the counter. The Booking.com site stated 4 rooms left at a specific price, etc., the female at the counter said, "it don't matter nothing they say online, when I say we ain't got no rooms, it's means, we ain't got no rooms." With attitude in her voice and body language, regardless if I had my reservation # and PAID for my 3 day stay. I'm still awaiting a $197.00 refund from Booking, after they charged me $151.00, 3 minutes apart for the same reservation number. The $151.00, was refunded within 24 hours, still awaiting, going on business day #5, for my $197.00. All this, mid afternoon after a 686 mile trip back to Alabama from Waxahachie, TX, round trip of 1722 miles, within 48 hours, exhausted and very much looking forward to being able to rest. I don't know if it was the hotel personal or the lack of communication, if any at all, with the website but I'm rather grateful to not have stayed. I could only imagine the lack of quality and cleanliness of the hotel if the front desk represents that facility with such distaste and lack of self respect or any respect for it's clientele. WOW!! Just WOW, and definitely not in any manner of good meaning of a word usually reserved for amazement and/or celebration.
Disliked: See above, to define the initial inquiry of, "what did I like??"

A waste time and money.

Liked: Literally nothing.
Disliked: The rooms were filthy. Roaches and bugs all over the hotel. The lobby was filthy. bed was like sleeping on a card board box. The water in the shower never got hot. The tub stopper didn’t work. The drawers were hanging off the bed side table. The lady had us standing there for 5 minutes claiming she was checking the room. There no way you put someone in a room like that if you checked it.