WoodSpring Suites Houston Willowbrook Guest Reviews
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Write a review
Blake Sun, 10 November 2024
Bad
Jamal Thu, 7 November 2024
Roach hotel.
Liked: The staff was honest and did give us a chance to get a refund if we saw the room and it was not up to standard.
Disliked: There was an infestation of roaches. We were unable to sleep comfortably because of this.
Duncan Thu, 31 October 2024
Great value
Liked: Value, availability on short notice
Disliked: A lot of people coming and going, loud late at night
Benjamin Mon, 28 October 2024
Exceptional
Jennifer Thu, 24 October 2024
Exceptional
Patrick Thu, 10 October 2024
Bad
Liked: Price
Disliked: Front desk locked up like a check cashing business Flooring was coming up of the floor Television didnt work
Mitchell Thu, 10 October 2024
poor customer service poor transaction...
Disliked: never was approved
Sandra Mon, 7 October 2024
Overall, barely average. Price and...
Liked: Price and location was excellent, but quality was lacking.
Disliked: Check in was slow - and we tried calling but took several tries to reach someone, but then she came rt down. They made a mistake and didn't have the room with 2 beds as reserved, but provided a cheaper single queen bed which was ok but not our preference. Also confusion over ck out - my Ad said 11-12 ck out. Maid beat on our door at 11:15 and rudely told us ck out was 11. We apologized and hurried but were confused thinking we had until 12. Mildew smell seems prevelent all over building (lobby and our 3rd floor), and we had to step over a teenager sitting in the hallway to get to our room.
June Sat, 31 August 2024
Bad
Dickinson Mon, 12 August 2024
Very poor