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WoodSpring Suites Asheville - Biltmore West eee - (888) 608-6346
WoodSpring Suites Asheville - Biltmore West, 40 Monte Vista Road, Asheville, NC -(888) 608-6346
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2.95
HOTEL RATING: 
OKAY
2.95 out of 5 (284 Ratings)
5.9 miles from Asheville centre
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Hotel Description
WoodSpring Suites Asheville - Biltmore West is located in Asheville within 11 miles of Biltmore Estate and 7 miles of Harrah's Cherokee Center - Asheville. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. Botanical Gardens at Asheville is 8.4 miles from the hotel and North Carolina Arboretum is 10 miles away. All rooms at the hotel come with a flat-screen TV with satellite channels and a kitchen. At WoodSpring Suites Asheville - Biltmore West all rooms have bed linen and towels. Folk Art Center is 12 miles from the accommodation while Basilica of Saint Lawrence is 7 miles from the property. The nearest airport is Asheville Regional Airport 12 miles from WoodSpring Suites Asheville - Biltmore West.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Air Conditioning
` Elevator
` Heating
` Fax/photocopying
` Wheelchair accessible
` On-site parking
` vending machine
` Accessible parking
` Designated Smoking Area
` Free Wi-Fi
` Non-Smoking Rooms Available
` Key access
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Electronic room key
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Visual aids Braille/Tactile signs
` Physical/social distancing guidelines
` Accessible toilet
` Pets allowed (charges may apply)

WoodSpring Suites Asheville - Biltmore West Guest Reviews

Overall Average Score: 
Okay (2.95 out of 5)

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3

Pleasant - 3.0 out of 5

Traveling Fri, 22 November 2024

Late night fire alarms and...

Liked: The kitchenette was sufficient. It has a full sized refrigerator, large microwave, and a small 2-burner stovetop. The sink was a full kitchen sink. That was the primary reason of choosing this hotel. The room's heater kept the temperature at the setting I chose. It's far enough away from the Interstate that the noise is mitigated.There is an on-site Laundromat that is very reasonably priced. However, you cannot change the temperature of water or the dryer settings. Highly recommend bringing your own quarters! They frequently run out of quarters. For the price point I paid, it was amongst the cheapest accomodation in the Asheville area and this was the biggest priority for me, because I had a 12-night stay.
Disliked: My bed linens had a half-dozen cigarette burns on the thin comforter. At first I thought it was stains or insects, but upon further inspection it was indeed burns...two burns were actual holes burned into the linens. There was a roach in the room. After killing it, I took a picture and showed it to her management. They're aware of the roach problem and spray regularly. They entered my room number into a manila folder called "PEST CONTROL" with all the other complaints and said that they'd tell the pest control specialist to spray a little extra around my room.I had a 12-night stay. The fire alarm system went off 7 times during this time frame. 4 times during the daytime, 3 times after 11pm. I heard a host of reasons from management:- fire alarm system malfunctioning- people smoking in rooms- people cooking in rooms and burning foodThey said it's a recent problem, however....I had to sign an agreement upon check-in regarding the fire alarm system that I would not engage in behaviors that would trigger the fire alarm and if I did, I would be financially liable for a series of increasingly penalizing fines...the fire trucks are called to the hotel when the fire system goes off. So to me, to have drafted up a legal agreement regarding the fire alarms that guests must sign upon check-in -- that is an indicator that the problem is widespread and a long-term problem....not a recent problem. I think management has a challenging job and does the best they can, given the circumstances.

1

Poor - 1.0 out of 5

Valerie Thu, 14 November 2024

Disappointing experience at Woodspring!

Liked: The staff was nice.
Disliked: My room has bugs in it. I ended up with hives while staying there. Additionally, the hotel is very noisy in that you hear stomping on the floor above and in the hallway all night long. I would have never stayed at Woodspring if I was told about the bugs. The staff said that the bugs were “seasonal.”

1

Poor - 1.0 out of 5

Paul Sat, 26 October 2024

Miserable

Liked: Nothing
Disliked: Everything

5

Exceptional - 5.0 out of 5

Aaliyah Wed, 2 October 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Frances Thu, 19 September 2024

Superb

0.5

Poor - 0.5 out of 5

Brittany Mon, 9 September 2024

Horrible

Liked: Nothing
Disliked: We didn't get to stay I booked on here they took my money the hateful lady came down told me since the person with me didn't have I'd we couldn't stay and I've tried since to get a refund and they kept the money

4.5

Wonderful - 4.5 out of 5

Bradley Fri, 6 September 2024

This place is good

Liked: Tbh I was a bit nervous to stay here after I saw all the bad reviews but it was honestly great, easy check in, nice receptionist, room was perfectly fine, clean, and look like an average hotel room, minus the big fridge and stove top but obviously this is an extended stay hotel. Beds were comfy, felt very safe, the location was good. Easy checkout, all was well. I’d honestly probably come back.
Disliked: Walls were thin, could hear a lot but I mean it’s not a big deal

5

Exceptional - 5.0 out of 5

Saunooke Wed, 4 September 2024

Exceptional

1.5

Poor - 1.5 out of 5

Alison Tue, 3 September 2024

Thankfully it was only a...

Liked: Price
Disliked: Room was sparsely furnished. Only one nightstand, NO lamps ( only a ceiling light that glared), no hairdryer. Room was equipped with stove, full size fridge and microwave, yet there was no coffee pot or coffee making supplies.

4

Very Good - 4.0 out of 5

Chris Mon, 2 September 2024

Very good

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WoodSpring Suites Asheville - Biltmore West 40 Monte Vista Road, Asheville, NC