Woodlark Hotel, Portland | ConcertHotels.com

Exceptional

Great place to stay In...

Liked: Decor, customer service, easy to check-in, espresso bar, and roomhad all the amenities I needed (including a steamer). Bed and pillows were super comfortable!
Disliked: Nothing!

Very good

Liked: Nice rooms and towels and beds. Very cute.
Disliked: It was all very nice.

Overall loved it.

Liked: Loved lobby and cozy den area as well as the the cocktail bar. Rooms were beautifully appointed.
Disliked: Needed down pillows changed out and wash clothes delivered. Never got it either.

Good value, friendly staff -...

Liked: The location was great, restaurant/bar in hotel, coffee shop & pastries in the front lobby for sale at reasonable price, valet at the door
Disliked: What is with all the squatty little toilets of the 1950’s ???

Exceptional

Great spot in downtown Portland

Liked: Room was spacious and clean. Great bathroom. Onsite coffee bar was also very nice. Adjoining restaurant was great too. Definitely staying here again.

Chic, comfortable and convenient.

Liked: We loved the whole vibe of the hotel, the close proximity to everything and the room was a very comfortable place to hang out. The cafe downstairs is really nice as well.
Disliked: This was rectified but we were charged 2x for the room (and the second time was actually substantially more than we paid the first time). I informed the girl checking us in I had already paid in full and she brushed me off telling me I was paying tax’s and resort fees and ($2,000 worth). I went down the next day to get clarification and an itemized receipt and when I saw I was being charged for the room again she kinda brushed me off and told me I hadn’t actually paid, but that my card was just being used to hold the room. But that wasn’t the case, I had paid in full months previous. I then asked to speak to a manager and was told “you are here for a week, someone will call you” but I wasn’t really comfortable being out $2k when I was on vacation. The next day I was able to speak to Juliette the front desk supervisor and she saw my payment hadn’t integrated to their system but I had in fact paid. I was then charged the correct amount of $240 for the resort fees and early check in fee. I wish the girl who helped me the first day had taken my concerns more seriously.