Pleasant

Liked: The staff were lovely, very helpful and accommodating. The staff were the highlight of the stay.
Disliked: There was quite a bit of noise outside from the room, coming from the road and some kind of generator hum which made it difficult to sleep with the window open (as the room was a little stuffy during the night). The bathroom in the room we stayed in needs some renovation. Whilst functional, the aesthetics could definitely be better.

Exceptional

Good

Liked: Very comfortable - more corporate than cosy
Disliked: Very noisy garden, motorway very close. VAT not inclusive with meals - added on to the bill.

Highly recommended and would definitely...

Liked: Staff were professional and friendly. Ayesha on reception was an excellent ambassador for you and was the epitome of a staff member making us feel welcome. We couldn’t praise her and her support team highly enough for going the extra mile for our son’s 30th birthday celebrations,
Disliked: The complimentary drinks were confusing because we had 6 people and had 7 drinks so expected to pay for 1. But, mixers were ‘extra! So we had to pay for 3. We had complimentary drinks so it’s really not a big deal!Maybe add more car chargers. I had to wait an hour, but again, no big deal because we were staying at the hotel.

Superb

Liked: comfortable room

A lovely older hotel.

Liked: This is a lovely old hotel. We had a suite, which was lovely, as it was our honeymoon. Staff were friendly and we had a delicious meal in the restaurant in the evening.

Exceptional

Superb

Liked: Breakfast was good. Staff were nice and plenty of selection. All good.
Disliked: All good.

Perfect stay, will come back...

Liked: The staff were excellent, we brought our dog and were made very welcome, we ate in the bar areaand had a choice of both the bar & restaurant menus, nothing was a problem, great, friendly service. Our room was upgraded and it was a loveyl room, ant fault anything
Disliked: Nothing