Underwhelming with very friendly staff

Liked: Beautiful view, good buffet but very expensive
Disliked: Facilities showing their age. Floor was lumpy everywhere. Toilet paper holder was broken. No map of amenities online or in room. Pool was closed and hot tub was dirty.

Very good

Poor

Best night in a long...

Liked: I attended an amazingly wonderful murder mystery masquerade dinner. It was so entertaining, the actors were hilarious. After a night cap in the Horizons Lounge, I retired to my room with the most comfy bed and pillows.

Very good

Great experience

Liked: Very relaxing and romantic ambience for a Valentine's getaway
Disliked: The elevators were really slow

It was ok for what...

Liked: Lobby Ambiance/Check-In Staff
Disliked: Rooms didn’t match the more luxurious ambiance vibe of the lobby. Bed was springy and not comfortable. Fixtures and outlets for modern day usb/usbc usage was pretty outdated. In fact, all lamps were for plug-in only, no usb/usbc slots available. People don’t travel like that anymore - just cords. Remote for tv was outdated (and very dirty).

Nice little overnight staycation

Liked: Nice stay. The spa was amazing
Disliked: There was so much hair on the couch in my room. I don’t think the housekeepers even touched it before I got there

it was a comfortable stay...

Liked: excellent customer service
Disliked: everything was great