Bad

Liked: I returned to Owensboro for my father's funeral. I brought my son, daughter and their families. My parents live in Stanley so this hotel is the closest to them on highway 60. I've stayed here many times the last of which was November 1st without issue. This time I booked two rooms with two beds each for 2 days. We couldn't sleep the night we arrived because there were so many roaches that we couldn't turn out the lights. My daughter stayed awake to watch her children sleep because she was afraid they would be covered with roaches if she closed her eyes. When I told the staff that we had to leave because of the bugs they apologized and were aware of the problem and said that an exterminator had recently sprayed and was coming back the following week. This trip was difficult enough without have to deal with bugs in the hotel. They had also closed the kitchen without making it aware during booking or checkin. I would like my money back.
Disliked: I returned to Owensboro for my father's funeral. I brought my son, daughter and their families. My parents live in Stanley so this hotel is the closest to them on highway 60. I've stayed here many times the last of which was November 1st without issue. This time I booked two rooms with two beds each for 2 days. We couldn't sleep the night we arrived because there were so many roaches that we couldn't turn out the lights. My daughter stayed awake to watch her children sleep because she was afraid they would be covered with roaches if she closed her eyes. When I told the staff that we had to leave because of the bugs they apologized and were aware of the problem and said that an exterminator had recently sprayed and was coming back the following week. This trip was difficult enough without have to deal with bugs in the hotel. They had also closed the kitchen without making it aware during booking or checkin. I would like my money back.