Fantastic room, not far from the American Falls and the Seneca Niagara Casino; clean; no problems.

Liked: Rooms were clean; convenient; breakfast was good.

Liked: I mostly liked that the nightly rate involved a complimentary hot breakfast which included two types of eggs, ham, pancakes, toast, cereal, juice and fresh fruit.
Disliked: I booked a room with two Queen size beds but I found that one of the room keys I was given did not work for my door. If one of the key cards was for access to the pool/lounge or other area of the hotel then this was not made clear to me. However, as I was staying by myself at the hotel, the fact that it is possible only one of my keys worked was fine with me and it is also possible that had I been staying with a family member or friend that I would have been given an additional set of key cards.

Liked: The overall cleanliness of this hotel was striking! Great customer service.

Overall the hotel was very clean and nice. Just disappointed in in not getting the type of room I reserved.

Liked: The hotel was very nice. Apparently the hotel was built last year and it shows with the décor.
Disliked: Nothing was bad besides the fact that I did not get the room that I reserved through ConcertHotels.com. The hotel said they could not guarantee 3rd party reservations. I was very disappointed at that.

Clean, neat, and walkable

Liked: Close to the falls

Our room was very cozy...

Liked: Location was good, very convenient for visiting Niagra Falls
Disliked: We saw some of the same debris in the hallway over a 24 hour stay. Very small drop off location for check in, if it was busy there wouldn’t be enough room for more than 2 vehicles

Superb

Value for moeny as well...

Liked: nice place to stay , cozy, good staff, more open, good location, good room size.

Very good

Good

Very good

Very good

Liked: The front desk staff were excellent.

Good

Liked: Comfortable beds and great location
Disliked: The bathtub was damaged and had a pad at the bottom that was kind of gross