Fantastic room, not far from the American Falls and the Seneca Niagara Casino; clean; no problems.

Liked: Rooms were clean; convenient; breakfast was good.

Liked: I mostly liked that the nightly rate involved a complimentary hot breakfast which included two types of eggs, ham, pancakes, toast, cereal, juice and fresh fruit.
Disliked: I booked a room with two Queen size beds but I found that one of the room keys I was given did not work for my door. If one of the key cards was for access to the pool/lounge or other area of the hotel then this was not made clear to me. However, as I was staying by myself at the hotel, the fact that it is possible only one of my keys worked was fine with me and it is also possible that had I been staying with a family member or friend that I would have been given an additional set of key cards.

Liked: The overall cleanliness of this hotel was striking! Great customer service.

Overall the hotel was very clean and nice. Just disappointed in in not getting the type of room I reserved.

Liked: The hotel was very nice. Apparently the hotel was built last year and it shows with the décor.
Disliked: Nothing was bad besides the fact that I did not get the room that I reserved through ConcertHotels.com. The hotel said they could not guarantee 3rd party reservations. I was very disappointed at that.

Pleasant

Exceptional

Superb

Very good

Exceptional

Liked: Near of niagara falls
Disliked: We can hear steps on the second floor.

Superb

First Trip to Niagara Falls

Liked: Place clean, breakfast good, and it was up to 10 am. Perfect location and walking distance to the Rainbow Bridge (walking trail to Canada).
Disliked: They have to reset our key 3 times before it finally opened the door for us to put our luggage down and relax after a long day to get to the hotel. It shouldn't be so. It was frustrating us, but we finally got in.

Superb

Good