Upon arrival, I was told that I could not stay because I am not yet 21, even though I had already made a reservation online where it did not mention an age requirement. I told the concierge I was either leaving now with a full refund or leaving in the morning. He opted for letting me stay "just don't talk to anyone". I've never felt so marginalized and slighted in my life. Aside from being made to feel like a criminal, I have no complaints. My room was clean, and the free hot breakfast was yummy.

Liked: Clean; good breakfast.
Disliked: Customer Service.

Superb

Liked: Amenities were great.

Very good

Passable

Quick, would not come back.

Liked: Easy check out
Disliked: The hotel was outdated. Very loud appliances in the room making it difficult to sleep. The showers did not have hot water. I was very mislead by the reviews.

Very comfortable for a one...

Liked: Clean, accessible large room
Disliked: Pool looked dirty.

Exceptional

Excellent Value

Liked: Met or exceeded all expectations with room quality, breakfast, friendliness of employees, and room comfort. I have stayed in several hotels in Columbia over the years. In my opinion, this is the best place for what you pay.
Disliked: Nothing

Lock on door was broken,...

Liked: Great location to Mizzou arena and pretty much anything in Columbia. Really clean
Disliked: Our door was broken, the actual entry door did not lock from the outside. It was just able to be pushed open. I notified staff and they were very dismissive, they also said they had already been aware of the problem, so it seemed ridiculous to me that they booked the room knowing that. There were no other rooms available, but made no other attempt to help. I felt very afraid to leave out belongings and the staff member actually asked me if I was suggesting he call maintenance after hours.

It was short but we...