The associates at this hotel are exceptionally nice and very helpful. We were treated with great respect and care during our stay. Our room was great and had all the comforts of home. We will definitely stay here again.

Liked: The association we had with the employees. Our room and all the comforts we had during our stay.
Disliked: Nothing.

The overall experience was great but the breakfast cold. The people were helpful and very nice.

Liked: The bed was so comfy.
Disliked: The breakfast was cold.

Very good

Exceptional

Needs improvement

Liked: The breakfast was good
Disliked: There were several things broken (so a huge lack of maintenance). Our fridge in the room was broken (causing us to throw away food) and it was obvious it had been broken for a while - even though the staff acted like he had no idea it was broken. The ice machine on EVERY floor was out of order (and there were 4 or 5 floors). The indoor pool was not heated and was absolutely freezing - to the point of not being usable.

Very good

Exceptional

Exceptional

Liked: Everyone on staff was congenial and attentive. The entire place was clean and updated. The price was reasonable and it's in close proximity to the ballfield, a concert venue, and shops and restaurants.We will definitely be staying here again!
Disliked: Everything was great. Nothing to dislike!

Exceptional

Disliked: Booking . Com messed up my reservation and I had to just cancel 1 room which I would like a full reimbursement for that room

Scammers. They do not return...

Disliked: Scammers. They do not return the deposit and do not respond to messages

Pleasant