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Windmill Suites Surprise - Phoenix Ascend Hotel Collection eef - (888) 323-5826
Windmill Suites Surprise - Phoenix Ascend Hotel Collection, 12545 West Bell Road, Surprise, AZ -(888) 323-5826
Area: Suprise - Sun City
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (882 Ratings)
2.8 miles from Surprise centre
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Hotel Description
Located 20 minutes' drive from University of Phenix Stadium and 25 minutes' drive from Wildlife World Zoo, this pet-friendly hotel offers an outdoor pool, on-site fitness center and a hot tub. The accommodations at the Windmill Suites Surprise - Phenix, Ascend Hotel Collection include cable TV and free WiFi. The kitchenette is equipped with a microwave, refrigerator, and wet bar. A sofa bed and coffee table make up the spacious living area. Windmill Suites Surprise - Phenix, Ascend Hotel Collection offers a hot breakfast daily. Guests may check out books and board games at the hotel's lending library. Laundry facilities are available on site and parking is free. Luke Air Force Base is 20 minutes' drive from Windmill Suites Surprise - Phenix, Ascend Hotel Collection. Downtown Phenix, Arizona is 30 minutes' drive from the hotel.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` blackout curtains
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Shops on site
` Sofa
` Separate Living Room
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` balcony/terrace
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Windmill Suites Surprise - Phoenix Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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4

Very Good - 4.0 out of 5

Therese Tue, 25 March 2025

Decent suite for 3 adults...

Liked: Check-in was easy and staff were friendly. The room was older but comfortable. We did not have any extra noise at night, so it was quiet. Our granddaughter loved the breakfast and coffee was good.
Disliked: We did not get any clean towels for our second night. Due to spring training, it was definitely over-priced. Would have been better if it was a little less expensive.

1

Poor - 1.0 out of 5

Lorraine Wed, 19 March 2025

never again

Liked: breakfast was fine.
Disliked: help from the front desk staff!

2.5

Fair - 2.5 out of 5

Covarrubias Wed, 19 March 2025

If we could omit the...

Disliked: The lady serving food was not very nice. She looked at everyone like she hated them. It was not the young lady with reddish hair but it was the lady with dark hair and glasses. She looked like she hated her job. It was on Friday the 14th but the lady on sat and sun was awesome

2.5

Fair - 2.5 out of 5

Maggie Thu, 13 March 2025

Meh

Liked: Only 4 chaise lounges for whole facility!!
Disliked: Looking at parking lot for 8 days

5

Exceptional - 5.0 out of 5

Amanda Wed, 12 March 2025

Exceptional

3.5

Good - 3.5 out of 5

Nancy Wed, 12 March 2025

Good

Liked: Overall clean and comfortable. Nice having a sitting area.
Disliked: Property needs renovations and upgrades. Sofa bed could use a comfier mattress.

2.5

Fair - 2.5 out of 5

Wyman Tue, 11 March 2025

Passable

Liked: The beds were comfortable and there was plenty of space in the room. The pool was nice, and temperature was warm.
Disliked: The shower water pressure was very low, felt like you were getting a sprinkle instead of a shower. Interior furniture was worn. Hotel was showing it's age. A lot of food choices , with low quality. It would be better to offer less and focus on quality.

4.5

Wonderful - 4.5 out of 5

Sara Tue, 11 March 2025

Superb

Liked: Hotel was very clean, rooms were spacious and comfortably decorated and furnished.

2.5

Fair - 2.5 out of 5

Claudia Mon, 10 March 2025

Wouldn’t stay here again I...

Liked: The beds very comfortable and the room was clean the breakfast was also great
Disliked: The shower pressure was horrible and at times there was no hot water or barely any water coming out from the shower head. We experience that all sinks also had low pressure and no hot water

1

Poor - 1.0 out of 5

Heather Sat, 8 March 2025

Waited for 15 minutes at...

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Windmill Suites Surprise - Phoenix Ascend Hotel Collection 12545 West Bell Road, Surprise, AZ