Windmill Suites Surprise Ascend Hotel Collection Guest Reviews
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2.8 miles from Surprise centre |
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Claudia Mon, 10 March 2025
Wouldn’t stay here again I...
Liked: The beds very comfortable and the room was clean the breakfast was also great
Disliked: The shower pressure was horrible and at times there was no hot water or barely any water coming out from the shower head. We experience that all sinks also had low pressure and no hot water
Heather Sat, 8 March 2025
Waited for 15 minutes at...
Kathy Sat, 8 March 2025
Very good
Kgard13 Sat, 8 March 2025
Not worth the cost
Liked: Location seemed nice
Disliked: Night clerk was openly hostile when we called for towels. Sent my daughter to the desk and she was interrogated about why we needed towels. We had six people in our room and they only provided two towels when we checked in. Breakfast was ridiculous, waffle mix was out for over 30 minutes, no pancake mix, oatmeal was out, horrible service
Mark Fri, 7 March 2025
Nicest place we've stayed on...
Liked: Room was very fancy, and they provided a toilet seat riser, which I needed. Breakfast was very good
Disliked: n/a
Craig Fri, 7 March 2025
Passable
Liked: The room was nice
Disliked: Breakfast started at 7am instead of 6am, and there was a major price increase for Friday night. I understand that most hotels increase prices for the weekend, but a 42% increase seemed extreme for limited breakfast hours and only about 30 TV channels.
Jackie Tue, 4 March 2025
Superb
Marios Tue, 4 March 2025
Great value for money
Liked: Location was great for what we required as family live 5 minutes away. We attended our son’s wedding. Room was very comfortable you supplied everything required. Breakfast was excellent with lots of choice. Will definitely book again.
Disliked: Was advised on the website there was a smoking area but was advised on arrival there wasn’t.
Kathleen Mon, 3 March 2025
We had a comfortable stay
Liked: The bed was comfy
Disliked: Over priced. The room was nice but no room is worth that price 300 a night
April Mon, 3 March 2025
Very good
Liked: Large room
Disliked: The price was a bit much for such an old not upgraded hotel.