The staff couldn't have been more helpful . The hotel is stunning. Slept amazing. Even bought some of the hotel's home made honey.

Liked: Amazing staff and venue.

Avoid at all costs

Liked: The hotel is in a lovely setting. The man running the bar was very friendly and so was the lovely young lady who served breakfast on the first day. They did try and sort the problem with the cleanliness of our room whilst we were out.
Disliked: The cleanliness of our room was bad. We had cobwebs thick with dust that covered the whole walls of our bathroom down to waist level along with ones around the toilet and hanging from the ceiling too. There was make-up on the sink and the soap dispenser was grubby. The kettle had what looked like mold inside and was grubby around the top. Very poor workmanship where tiles in the bathroom didn't fit and also the bed valance didn't fit either. The throw at the end of the bed was white and had dark marks on it. The bottom sheet wasn't large enough to tuck under the mattress. The mattress seemed very old and was very uncomfortable and the pillows were shocking. The breakfast was cooked well but the ingredients were very poor - the orange juice was almost undrinkable and the cereal was very poor quality. We only took advantage of the included breakfast on the first day because of this. One of the yoghurts that we picked up was also 4 days out of date. There was a bin outside to the front of the hotel that is the smallest size of bathroom bin (approx 30cm) that had a dog poo sticker on and the lid was open with at least 30cm of filled poo bags piled up out of the top. Very disappointed and checked out 1 night early. Only 1 other couple staying there and it's no surprise - such a shame as it has the potential to be wonderful.

Good value, Country House hotel...

Liked: Great Location, amazing views, friendly and helpful staff. Lovely big room.
Disliked: Cold shower! Boiler apparently had failed.. these things happen I guess.

Very good

Liked: Peaceful... comfortable... food was lovely ...friendly staff .. beautiful building .. and gardens
Disliked: The fact we had to leave .. 4 days wasn't enough ..

Weekend break

Liked: The high quality of the furnishings and great location.
Disliked: The juices and jams hadn't been replaced when we came down for breakfast.

Nice property, average accommodation. Price...

Liked: Nice service staff, good location for Oulton Park circuit. Evening meal great, cooked breakfast half the portion of what you’d expect.
Disliked: Required pre payment card for “bar spends”, no itemised invoice for the evenings meal/bar bill, just a total due upon check out (despite a pre payment card?). Shower 100% did not work, but was told upon check out we should’ve told them at 9:30pm when we went to bed (which is the last thing you want in to be dealing with). Tried again in the morning but still no joy. Was also questioned on the legitimacy of the “non working shower”. No apology only “we should’ve told them at the time” and “did we run it long enough, it is an old property”. Maybe so, but not our first rodeo, but quite a rude response especially when the other half runs a successful heating company.

lovely relaxing area. gorgeous characterful...

Liked: food is exceptional..lovely dining area and excellent service. the rooms need a bit of tlc ..cracks in windows. a bit outdated in rooms but overall lovely views and a beautiful setting. been coming here for years.
Disliked: liked everything.

Superb

Beautiful setting

Liked: Delicious cooked breakfast with good ingredients.Lovely room (suite) spacious and nice bathroom.
Disliked: We have stayed before and we like it all

Good