Exceptional

Lot of money for nothing

Liked: location
Disliked: way overpriced. Looked out the window and we were below the sidewalk. So those outside could look down in our room and all we saw was there ffeet.

Good Stay

Liked: Overall was a good stay and good location for our tour
Disliked: although things like expensive parking and pour quality and expensive food at the dinner should be mentioned.

Reservation Learning curve

Liked: Stayed previously- always good
Disliked: Requested adjoining rooms but received adjacent rooms. We were moved to other wing of resort with adjoining rooms. Learned - the hard way- cannot book 2 same rooms there and get adjoining. Must book 2 separate rooms at 2 separate prices at Resort

Very good

Liked: Great location for vacation, very nice room and facilities.
Disliked: I wanted to sleep in on a couple of days, but cleaning and or maid service made loud noises and loud voices in the hallway outside of our door waking us up.. Apparently the linen closet door (right outside our door) was being held open for the workers to easily get in and out without unlocking or unlatching the door every time. The way they held the door open caused a constant metal to metal banging noise when the door shut.

Very good

Good

Bad

Liked: We booked a room on our way to NC for Christmas, the website redirected us to Virginia instead of West Virginia. I didn’t notice until it was too late. When we put address in our GPS we were 4 hours away. I canceled as soon as I discovered the mistake. We would appreciate a refund. It was an honest mistake on both ends. Thank you for your consideration on this matter.

Very good