Llangollen 16/11

Liked: Location was great. Facilities also good and bar food was lovely. Room was comfortable even though cold during night
Disliked: Room was cold. I thought the Spa and towels would be included. Breakfast was small for the price. Small thing but toilet roll was on the opposite wall to toilet.

Exceptional

Great

Liked: The location was lovely l.
Disliked: We wanted to use spa but was fully booked and the breakfast was bare minimum considering the prices we paid for it

Superb

For £150 a night not...

Liked: Nice location..
Disliked: Glaring flaws in the room itself and nobody answering the phone at reception before 8am.. Large panel of wood fell out of the wardrobe and nearly hit my partner in the face. No power outlets next to the bed, TV too far away from the bed, no phone in the room, heated towel rail didn’t work…

Good stay over all

Liked: Staff were very friendly and helpfull
Disliked: Bedroom had not been cleaned properly and we asked for the room to be serviced and it wasn't

Room was unclean and had...

Liked: Awful
Disliked: Everything, awful and horrible atmosphere!

Superb

Superb

Liked: The staff are friendly and helpful. The rooms clean and comfortable
Disliked: If I'm paying over £12.50 for a breakfast I would expect better quality and size with the cooked breakfast