Very good

Good

Liked: The breakfast was great, but was room service, the front desk attendant when I checked in said the breakfast included with the rate was the room service/door hang but it should have been in the dining room. This caused issues with billing at check out.
Disliked: One of our party's reservations were cancelled by the hotel after booking.com made the request to just shorten the already paid for stay by one day. The manager and a desk attendant 'helped' us but said they had nothing to do with it and blamed booking.com but booking.com showed the hotel never responded to the request. This was particularly frustration because we had already called the hotel to see if we could work directly with them to make the change to the reservation and were directed back to the third party site, rather than watch for the change to come through and ensure it was handled appropriately someone at the hotel cancelled the reservation which then led to us having to book while we were there and pay on another card (rather than the company card that was used to make the initial reservation.) The staff were not accountable or accommodating.

Exceptional

Exceptional

Not sure the stay was...

Liked: It was nice and quiet
Disliked: Ordered room service breakfast and there was hair in the eggs.

Good to see friends won’t...

Liked: Bed and shower were great
Disliked: Service charge added to bill in restaurant No cash in restaurant for changeStaff were snobs and rude

Great place to stay!

Liked: Clean, nice hotel off highway and staff are so nice!

Exceptional

Liked: Clean
Disliked: No free breakfast

Superb