WestSpring Inn - Westlake Cleveland Guest Reviews
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1.6 miles from Westlake centre |
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Chaveeta, Cleveland, visiting Black River Landing Mon, 1 August 2016
The front desk had no interest in my story. I didn't even get a refund, free stay or anything!
Liked: Nothing.
Disliked: Checked in at 4pm to head to an event. Went to shower and I didn't have a drop of hot water! Walked over to a restaurant - brought leftovers to the room and the entire refrigerator was flooded, I assume from the freezer. Came back to the room after my event; layed on the comforter (I never lay in the sheets) and I woke up to what I later found out was a bed bug! I checked out and sat in the breakfast nook until my transportation came, for about four hours! Terrible, will not visit this place ever again!
Christopher Sat, 29 March 2025
Overall, bad experience.
Liked: Nothing at all ......
Disliked: Customer service rude plus my room was Filthy when I first checked in.. had to get a another room the Second room was no better....
Sierra Thu, 27 March 2025
Passable
Liked: Unfortunately there was black mold on the walls in the bathroom which was really disappointing as well as a ton of chipped paint. The shower curtain could definitely be changed and the breakfast selection was just sad.
Nate Thu, 27 March 2025
It was ok would book...
Liked: It was ok
Perkins Sun, 23 March 2025
Nothing
Liked: Nothing
Disliked: Nothing
Shannon Sat, 22 March 2025
Pleasant
Liked: Greeting us very well when we arrive
Disliked: The bed had mildew on the side of the mattress
Kishor Wed, 19 March 2025
Superb
Liked: Place and room
Disliked: Breakfast need some more option
Herb Wed, 19 March 2025
Exceptional
Gardner Sun, 16 March 2025
Exceptional
Annette Sun, 16 March 2025
I enjoyed my stay at...
Liked: I did not eat breakfast because I had to make it myself . I do not like the idea of preparing my breakfast myself instead of a chief.
Disliked: Have breakfast cooked and ready to serve to guests.
Alexis Fri, 14 March 2025
Very good