Liked: Clean and beautiful; helpful concierge.
Disliked: No place to get a bottle of water after the gift shop closes.

Exceptional

Exceptional

Liked: I did not like leaving

Good

Exceptional

Bad

Liked: their billing process and incidentals made no sense they charged me twice and still have not received any refund Nice hotel but be prepared; to be swindled out of money.

I wouldn’t return to this...

Liked: The facilities are quite good, the social areas are very nice, and the rooms are clean and comfortable.
Disliked: To begin with, they didn’t have any more king-size beds available, and my reservation to celebrate my first anniversary with my wife was for a room with a king-size bed. We ended up sleeping in separate beds on our anniversary.Second, on the night of our anniversary, we went to eat at the restaurant. The menu options were very limited. We ordered the chicken and the filet mignon—the chicken was nothing like what we expected; it was dry. I wouldn’t eat at the restaurant again. If they’re only going to have ten dishes, they should all be amazing.The next morning, the buffet breakfast had a 20-minute wait, and not because there were no available tables—half the restaurant was empty. The problem was that half of the tables were dirty. They had two hosts who weren’t really doing anything. Eventually, one of them started helping the others clean, but overall, the service was very inefficient.I wouldn’t return to this hotel. Even though the facilities are worth it, the service was mediocre

Exceptional

Passable

Exceptional