Good

Overall good

Liked: Quiet. Fast response.
Disliked: The first day I checked in, house cleaning left a dirty rag in the bathroom

Disappointed that staff was incapable/refusal/apathy...

Disliked: Double charged for parking

It was a great getaway.

Liked: The staff and location were both phenomenal. There are so many things to do within walking distance. Every person on staff that we interacted with was knowledgeable and friendly.
Disliked: Nothing

Top notch hotel

Liked: The building itself is very elegant and refined. The rooms are spacious and well furnished. It is truely luxurious
Disliked: The restaurant/breakfast area is in a remote part of the hotel and does not offer continental breakfast. Also the parking fees and services are a bit confusing which inclines you to use the valet service which can end up being more expensive.

Bad

Beautiful, well appointed hotel.

Liked: This is a large executive hotel with beautiful facilities and a great location. We were going to a Rose Bowl Game and it was just close enough to uber or walk. And easy access to Colorado Street and historical areas. Great hotel.
Disliked: Nothing. Beautiful hotel.

Good home base for our...

Liked: Great location, nice pool

Very good