Liked: Yes.

Great gym. Shula's is a lovely restaurant.

Liked: Staff, facility, location excellent.
Disliked: Phone system does not enable you to contact the right services which meant when they are busy you can't get to where you need to speak to.

My problem came when me and my wife went to Shula's steak house. After we were seated by the older woman we did not receive service for at least 10 minutes. We then decided to leave and the same woman who seated us said have a nice day. Never asked how everything was or why were we leaving. It was not a packed house at all. It pretty much ruined my first night at the hotel.

Liked: Great room service.
Disliked: Shula's the steak house!

Room was very nice and clean. Hotel overall was very impressive. We loved the views and proximity to the theatre we went to. Staff was very friendly (front desk/concierge and especially valet service out front of the property).

Liked: Great experience at Shula's!
Disliked: No signs posted when getting off the elevator on 9th floor as to which rooms went to the left and which rooms went to the right. For example, my room 902 went to the left but we did not know this and "guessed" right. Also your marketing of the duel shower head was great. The water pressure was 50% of what it should have been and took twice as long to shower.

Good location but expensive

Liked: Location
Disliked: They were not helpful at check in at all

Very good

Good hotel on the thick...

Liked: Good sized room, comfy beds, with great pillows and duvets. Nice bathroom with a good shower. Friendly staff. Right next to tube station, very easy journey to JFK
Disliked: Noise from the street but can’t be helped in centralNY

Superb

Liked: Very very comfy beds
Disliked: Buffet breakfast

Wonderful!!!!

Liked: Our room was clean, comfortable, beautifully designed and well equipped to accommodate our short stay. We missed breakfast each morning. But we did order dinner and it was great. The cheesecake was from Junior's. Just Perfect! They even give our son a gift when checking out. Will definitely visit again!

Amazing

Liked: Central positionViews
Disliked: My son would have loved a pool

Very good

Liked: Location was excellent. Ambience was great. Staff were good. MTA Subway accessible easily.
Disliked: Complimentary water was not provided until asked for each day.

Decent stay. The room was...

Liked: The location is the best.
Disliked: The Destination fee which is unusable.

Superb