Western House Hotel Guest Reviews
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Write a review
Joyce B, Glasgow, visiting Ayr Town Hall Mon, 24 June 2024
Lovely hotel; would defo visit again; breakfast was fantastic.
Liked: We were made very welcome and the staff were tremendous.
Disliked: Sofa bed for an adult is a no - I did not feel relaxed after sleeping on the sofa bed.
Phil Thu, 26 December 2024
Good stay
Liked: Comfortable room all facilities as you would expect. Good selection of single malts in the bar.
Disliked: Wi-Fi not very good but in a 5g area so mobile data was fine
Jackie Thu, 26 December 2024
Exceptional
Liked: Staff and food could not be faulted. Nice little touches of homemade biscuits and water in the room.
Disliked: N/A
Grim Mon, 23 December 2024
Perfect stay
Liked: Clean and large rooms very nice hotel and very welcoming staff
Petrina Sun, 22 December 2024
Truly amazing relaxing hotel with...
Liked: The decor was fantastic and the Christmas decorations were beautiful.
Disliked: Nothing we couldn’t fault it at all. We loved it!
Bakhitiar Sun, 22 December 2024
I was there 2017 and...
Liked: Liked the location, the building as it is and the car park. Liked the breakfast even if it is not a buffe and liked the hot coffee in the morning.
Disliked: Bed and the bed sheets, the bathroom need some updates. Very cold floor in the bathroom. They must put a minibar at least to save some cold drinks inside.
Richard Sun, 22 December 2024
Lovely hotel and happy staff!
Liked: Excellent hotel, very comfortable and clean,all the staff were very nice, welcoming and helpful.
Disliked: Nothing
Jean Sun, 22 December 2024
Would definitely use the restaurant...
Liked: Excellent menu in the restaurant for breakfast and lunch. Staff-friendly and attentive
Disliked: Didn't like having to walk in the rain between the room and the main hotel reception and restaurant. The room service was very variable. Sometimes nearly non-existent. Used the bathrobes on the first evening which I hung on the towel radiator in the bathroom as there were no hooks. These were remove the next morning and no replacements provided. I did ask reception the day after to replace them which they said they would but that never happened.
Jina Sun, 22 December 2024
Superb
Liked: The staff, the bed, the food
Disliked: The location, it is a litle far from town.
Richard Fri, 20 December 2024
Friendly staff, great food, cracking...
Liked: I have stayed at the Hotel many times over the years and it never fails to deliver such a lovely experience. The staff are just simply exceptional and make you feel so welcome every time. The breakfast is amazing. There is such a positive atmosphere about the hotel and you get the feeling that the staff really are a team that enjoys working there. It's so nice to see, as I spend a lot of my time in hotels and it's not always the case. Look forward to seeing you again next year!
Stewart Thu, 19 December 2024
Convenient and comfortable.
Liked: Good location near Football ground. Pleasant and helpful staff. Spacious room but in the annex on a wet night.
Disliked: Access to hotel was across the grounds