value for money is good

Liked: Location is super close to Victoria, Westminster and Buckingham Palace (and nearby areas). All such locations take almost up to 15 minutes walking distance.
Disliked: The room's heater and door lock were not working at first - which is something I would expect the hotel staff to double check before my arrival and not wait for me to complain.

Great stay.

Liked: Very good accessible room on ground floor with large bathroom.Helpful staff.
Disliked: A stool in the shower for disabled would be invaluable.

Very good

Superb

Liked: Very good hotel for the money in London
Disliked: All ok

Exceptional

Liked: Friendly,diligent staff...attentive.Great location.Nice breakfast
Disliked: Rooms a little small.

Disappointing

Liked: The location was good, walking distance to tourist attractions like Buckingham Palace, The London Eye, Big Ben
Disliked: The family room was very small, a maze of corridors & stairs to get to it! The staff were there in body only, either didn't know what they were doing or just not interested in doing it. The breakfast was not 4 star, no table ready, no tea, no milk & no staff member interested in getting any of those things. Improved a little on our 2nd morning there

Exceptional

Liked: Close to many attractions!Nice size room! Beautiful bathroom!Would stay there again!!!!!

Definitely not 4 star

Liked: Nice location
Disliked: Stayed at better Travelodges and Premier Inns. Definitely not a 4 star and there was no table or chairs in the room, very tatty, very small rooms. Very expensive for what it was. Very few amenities in the room and everything was over engineerined and complicated to use. Took two of us 30 minutes to work out the lights and heating/air con had a mind of it's own

One night in London for

Liked: Handily located for a function I attended nearby and despite being in the centre of London was exceptionally quiet no doubt attributable to the building being constructed in an era were they where more substantial.All in all a very comfortable experience and a good breakfast too boot !!
Disliked: Nothing