charged me twice for the...

Disliked: They charged the room on my creditcard on the booking date and charged the room again on the checking out date, both on the same creditcard. No response on my messages to please refund one of these nights. Shameful, never happened to me in The States or with Booking.com

Very good

Very nice stay would definitely...

Liked: Adrian on reception was very polite and helpful with all our questions.
Disliked: Nothing

Exceptional

So convenient, awesome stay 👍

Liked: We had the Studio for a week and it was very clean and there were thoughtful touches especially in the kitchen. It was very convenient and we were able to cook most of our meals with all the available utensils and pots and pans. Bed was comfy and the location also close to the freeway
Disliked: When we tried the toaster, it smelled like it was burning. We weren't sure if it was faulty wiring, but should definitely get that checked. Also wish there were more garbage bags and dryer sheets available under the sink. I think they should also consider adding a spatula to their cooking implements as well. Personal preference, but the pillows were uneven. Some were firm and others were floppy.

Exceptional

Liked: Clean, organized, perfect room
Disliked: Nothing

Very good

It can be better

Liked: We are here to meet with a friend and he happens to stay there for a few months so it's very convenient for us. They have a nice coffee machine.
Disliked: The shower area is quite small and I am not a big person. The key card does not work all the time, and the swimming pool does not open on time. It's quite annoying that you have to always call to have the receptionist come out to serve you.

Great

Liked: Great welcoming and friendly staff. Went above and beyond our needs make sure we had a comfortable stay.
Disliked: Noise from the busy street traffic below.