Warwick New York, New York City

Beautiful Hotel in Great Location.

Liked: The location was perfect, we were able to pretty much walk where we wanted, Radio City Music Hall, Time Square, 5th Ave, Rockefeller, Broadway. Easy to pick up the subway for JFK, 9/11 Museum and Statue of Liberty. Beautiful hotel, safe location.
Disliked: The lighting in our room was not great. There were four of us ladies getting ready and we never found the right light, very dim, even in the bathroom. Bring a lighted mirror or ring light. Elevators are slow and small.

great location, good deal

Disliked: a/c was broken. room was too warm

Great hotel.

Liked: Location. Cleanliness. Comfort.
Disliked: Cleaning not consistent. No soap until day three. Water not always replaced. Shower curtain too long....should be shortened.

Amazing, will definitely stay here...

Liked: Location was amazing. Loved being so close to Central Park, theater district and subway station.
Disliked: Nothing really!

An old hotel that has...

Liked: Despite the major issues and lack of care. It did have a big comfy bed, big room, good location. Room had a big TV. Despite our disappointment there was at least some apology and grace by not charging me the extra service charges.
Disliked: Having been given a partial refund I am prepared to overlook the issues. The hotel was honest with me and it was comfy and big. I have to give them credit for that. Thank you for listening to my concearns.

Poor

Liked: My go to spot in new york everyrime I won't stay anywhere else. Beautiful ♥️

Old school ≠ rundown

Liked: The location was very fitting for our purposes and I believe it would be also for someone visiting Manhattan for the first time. The room was large by NYC standards and the bed comfortable.
Disliked: - The hotel is old, which gives it a nice charm, but you can see too much wear and tear for it to be considered a 4-star. - The towels and overall amenities look and feel cheap.- The fact that they charge you 2$ per bag to hold your luggage after checkout is (to me) unheard of and rather disappointing. - Some of the staff, especially the person who checked us in were quite unfriendly and uninterested.- If this hotel was located anywhere else, a 400$+/night rate would be completely ridiculous seen its state. But it’s Manhattan so I guess that’s acceptable there. - The elevators are very busy during peak hours; they are slow and small so if you’re rushing, plan 5-10 extra minutes of waiting time.- Ask for a room as far away as possible from the basement: NYC + old building = potential unexpected visitors climbing up the water pipes.