Good

Acceptable

Disliked: Toilet in the bathroom not practical for 3 person

Bed super comfortable . We...

Liked: People working there were super friendly. Valet was outstanding and super friendly guys helping promptly with getting our car or parking it. We knew ahead of time we had to pay a daily parking fee, but we don't agree with it considering they also charge a hotel fee. We had a balcony Jr suite I think it was spacious and clean. Pool and sauna area looked great however we did not utilize it. Room had a mini fridge microwave and a small cook top. All in all, a well-appointed room. Our windows faced the street it was almost soundproof. However, sitting at the end by the window towards the end of the sofa it was pretty cold.
Disliked: Upon arrival we noticed that our balcony had no chairs. They promptly brought them up. Ordered room service for breakfast. Coffee was almost cold. Food not the greatest. Cleaning crew took our coffee cups and did not replace them. We had to call to get them. Ice was also brought up after a call to front desk. They did not replenish our Nespresso capsules had to call for them. No room service for getting a dinner however after breakfast we would not have done it. Restaurant on site is Thai another problem if you don't like Thai plus some people working there have a huge attitude. However, our waiter first night was super nice. Food was good.

Great location and beautiful hotel!

Liked: We were upgraded so we were very happy with our very large room. It was wonderful! Thank you!
Disliked: I cannot think of anything that I didn't like. It was near perfect!

Exceptional

Exceptional

Nice large suite with fully...

Liked: The King Suite was perfect for a girls night
Disliked: Bathroom needs a design refresh, needs free hotel reusable and refillable glass bottles of water.

Very good

Liked: Large comfortable room. Nice fitness center. Close to a lot of attractions. Friendly attentive staff.

Comfortable, clean, quiet but not...

Liked: Large rooms, mini kitchenette with microwave, convenient location although busy.
Disliked: No bathtub. Some issues with cleaning- didn’t refill any hand soap. Conditioner in the shower and body lotion appeared to be same gritty substance. For 5 star hotel no doorman is bizarre.