Superb

Exceptional

Superb

Liked: Staff very helpful . Breakfast expensive and not great but evening food delicious. Hot tub just closed for upgrade

Pleasant

Liked: Great location, beautiful lobby, nice staff - the hotel itself is very rundown. I'm surprised it can be considered a 5-star hotel. The walls in our room were pretty gross. There is ONE hook in the bathroom for clothing, robes, towels and it was 2 inches from the ceiling all the way across the room from the shower?! Bizarre. There is also a modern rail around the sink where hand towels are hung - but because people have probably hung their regular towels there for years, the wood on the cabinets is peeling and looking gross too from water damage. The bathroom door paint looked like someone painted it in about 34 seconds. The hot tub had about 20% of the tiles missing in various spots. This is a maintenance issue. Housekeeping did a fantastic job - very clean! I feel like with some refreshing, this hotel would be back to super!

Superb

Liked: Location excellent. Thai restaurant delicious. Breakfast not so good and expensive. Hot tub needs attention.

Pleasant

Liked: Everything was almost good. But the room was so cold during winter and we couldn’t adjust the temperature.

Superb

Exceptional

Exceptional

Liked: Very comfortable room sizes and beds