Exceptional

Very good

Liked: Location and room
Disliked: We arrived around 1 a.m. All doors were locked, and there was no one to be seen. It took us almost 20 minutes to get inside—never experienced anything like it. Install a cheap Ring doorbell or something, seriously. At the entrance, there was a steep staircase where we had to haul our luggage up. I walk with a crutch, so that was quite a challenge. The receptionist apologized and offered us some credits, and a few days later, we received a note with a small treat, which was a nice gesture. However, if you have mobility issues, that entrance with the stairs is brutal.

Bad

Exceptional

Very poor

Liked: Nothing
Disliked: All looks and no substance. 3 star hotel in a 5 star body

Amazing hotel in an exceptional...

Liked: Beautiful hotel located in the former Washington post office.
Disliked: Somewhat expensive

Very good

Pleasant

Liked: Excellent location Very clean
Disliked: Air con was extremely noisy, asked to change rooms, other rooms shown but air con was just as noisy or louder, not good if you want a good night's sleep.

Exceptional