Very clean room. The front desk is very courteous and friendly. Would stay here again. Only issue I had was a trashcan was not provided in my room. Assuming cleaning staff just overlooked it.

Liked: Clean; friendly staff.
Disliked: Hipsters.

Exceptional

Very good

Pleasant

Superb

I’d stay here again. Location...

Liked: Comfortable beds. Very nice staff. Clean and spacious room
Disliked: Elevator broke while we were there. Only 1 working elevator during majority of the stay, but only was difficult once to get an elevator. Staff accompanied us to side elevators afterwards.

Very good

Liked: The location is very central, close to subway. The room looks new and is a decent size for Manhattan.
Disliked: The curtain doesn’t close all the way in my room, and the staff doesn’t seem very professional, took too long to check me in. Their attitude is nice tho.

Disappointing - a compensation would...

Liked: The room was quite big and clean.
Disliked: There were very few furniture (not even a desk in the room) so it looks very empty.No free WiFi available which is really unacceptable in a 5 star hotel. We travel a lot around the globe and it is very rare when the WiFi is not free, especially when we already pay a high amount for the room. As the hotel was still being renovated we would have appreciated a free WiFi at least as a compensation.In addition, one elevator on 3 was working which gave rise to long wait.Last the shower had very very low pressure.

The Union Square W is...

Liked: We love this hotel! We love everything about it - the staff, location, cleanliness, decor, comfortable bed...I could go on and on.
Disliked: It is expensive, but all decent and clean hotels in prime locations in NYC are expensive - so the price of this hotel falls in line with other hotels of its caliber.

Amazing!

Liked: The room was spacious, it had a great view and was a perfect location for our plans at the marina.