Do not miss staying at...

Liked: Do not miss staying at Volcano Village! The room was beautiful and had all conveniences. The porch had 2 rocking chairs, I spent time in the morning drinking coffee on the porch and a glass of wine in the evening! Bed was comfortable and the room very clean. Do not hesitate to book when you read no TV - they have a DVD player in the room and a section of DVD's in the office.One thing to note - the Customer Service was excellent above and beyond expectation. I received several text messages double checking on me to make sure I had what I needed. After a long day of driving, I received a text - Do you need anything? Yes, can you please put some wine in my room? Trust me the wine was there and I was relieved as the stores closest to the Lodge have a lot to be desired - very little to offer at high prices.The breakfast provided was amazing. I'm not telling you what was served - you need to Easy to heat up in the microwave and included fresh fruit. Co go there and find out! You will not be disappointed! Coffee maker with coffee in the room.I would love to go back and stay again.One last thing - office staff was so friendly and really made me feel at home! To receive text messages to double check that I have what I needed was a wonderful added bonus and experience.
Disliked: There is nothing that I would complain about or did not like.

Beautiful cabin in the jungle...

Liked: I loved our beautiful cabin and the people working there were amazing. Everyone was very kind and helpful.
Disliked: The price was very high and I wish I had stayed at a cheaper accommodation, all things considered. I thought the cabin was in the national park itself, so thought the price was appropriate, but when I realized we were very close but not actually inside the park, I was disappointed. I wasn’t familiar enough with the area, which is my own responsibility. The hot tub would have been perfect, but it was very cloudy and dirty looking.

Exceptional

Moldy smell killed an otherwise perfect stay

Liked: The bungalow was gorgeous. The loft attic offers a beautiful tranquility.
Disliked: The space smells very moldy. My whole family got sick by the end of our two-night stay. There was also no way to properly heat up the space without the fireplace, and the fireplace seemed to worsen the moldy smell. Without the moldy smell this would have been a perfect stay.

Moldy smell killed an otherwise...

Liked: The bungalow was gorgeous. The loft attic offers a beautiful tranquility.
Disliked: The space smells very moldy. My whole family got sick by the end of our two-night stay. There was also no way to properly heat up the space without the fireplace, and the fireplace seemed to worsen the moldy smell. Without the moldy smell this would have been a perfect stay.

Great experience and would definitely recommend for anyone looking for an immersive jungle experience close to the natio

Liked: Fantastic immersive jungle experience with extremely well maintained facilities and wonderful staff and food

Great experience and would definitely...

Liked: Fantastic immersive jungle experience with extremely well maintained facilities and wonderful staff and food

Perfect

Exceptional