Very good

Liked: The property itself was immaculate and comfortable.
Disliked: I felt very uncomfortable while having a drink in the bar and the managers were conducting staff reviews (sounded more like disciplinaries) at a table close by. I thought this was totally inappropriate and should have taken place in a more private setting. There were other guests in the bar at the time.

Solihull stopover

Liked: Good quality room and helpful sraff
Disliked: Paying to park at the hotel

Relaxing hassle free

Liked: Breakfast was excellent plenty of choice well presented and cooked well. Location easy to get around.
Disliked: N/,a

Outstanding value and Service

Liked: Elegant Decor Stunning first impression.The staff were very friendly and efficient .The Christmas decorations made it a special occasion too.

Very good

Liked: Location staff
Disliked: All ok

Lovely hotel in good location...

Liked: Stunning property, very new and modern.

Exceeded expectations

Liked: Quality for the price

Very good

Liked: The room was neat and tidy. Friendly staff.
Disliked: I opted to pay for breakfast on the morning I was leaving and the receptionist said it would be £15. Although I thought this was expensive but had got a way to travel when left so needed to eat. The machine wasn’t working and she told me to go to the restaurant and they would take payment. Well they wanted to charge me £16.99 or £12.99 for continental. I need hot food but had to go for the cold food. The staff offered me a guest discount but charged more at restaurant. Feel the staff need to communicate with each other as I was very disappointed. It became very expensive for a night out and I had to pay £10 parking. Crafty way to make money in my opinion.

Easy parking and check-in at...

Liked: Comfortable bed, cleanliness, good bathroom facilities, TV, quiet room.Nice breakfast room. good service and breakfast.Clean modernised surroundings.
Disliked: N/A