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Vista Suites Pigeon Forge SureStay Collection by BW eef - (888) 406-7656
Vista Suites Pigeon Forge SureStay Collection by BW, 2423 Teaster Lane, Pigeon Forge, TN -(888) 406-7656
Area: Pigeon Forge
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2.4
HOTEL RATING: 
DISAPPOINTING
2.4 out of 5 (743 Ratings)
2.5 miles from Pigeon Forge centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located in Pigeon Forge and with The Grand Majestic Theater reachable within a 5-minute walk Vista Suites Pigeon Forge - SureStay Collection by BW provides a fitness center non-smoking rooms free WiFi throughout the property and a shared lounge. A 9-minute walk from Country Tonite Theatre and 3.1 miles from Dolly Parton's Stampede the property has a ski pass sales point as well as a spa & wellness center. The hotel features a hot tub and an ATM. Guest rooms has air conditioning a fridge a microwave a coffee machine a shower free toiletries and a desk. Each room comes with a private bathroom with a hairdryer while certain rooms include a balcony and others also offer mountain views. Guests at the hotel can enjoy a Full English/Irish breakfast. The area is popular for hiking and skiing and ski equipment rental is available at this 3-star hotel. Languages spoken at the reception include English Spanish and Hindi and guests are invited to request guidance on the area when needed. Dollywood is 3.7 miles from Vista Suites Pigeon Forge - SureStay Collection by BW while Ripley's Aquarium of the Smokies is 10 miles away. McGhee Tyson Airport is 34 miles from the property.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
A
Business Center
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Skiing
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Fishing
` Canoeing
` Hiking
` Heating
` Mini golf
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` alarm clock
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Horseback Riding
` Daily Housekeeping
` English
` Hindi
` Spanish
` Non-Smoking Rooms Available
` gift/souvenir shop
` ski equipment rentals
` ski lessons
` Shops on site
` carbon monoxide detector
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Temperature check for guests and staff
` Ticket services
` Contactless check-in/out
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Desk/workspace available
` Cleaning products available
` Bicycle rental (charges may apply)
` Shuttle service (charges may apply)
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Vista Suites Pigeon Forge SureStay Collection by BW Guest Reviews

Overall Average Score: 
Disappointing (2.4 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Chatan Fri, 22 November 2024

Exceptional

Liked: The staff was friendly, rooms were very clean. The breakfast was excellent.
Disliked: The chlorine in the hottub was a little much

5

Exceptional - 5.0 out of 5

Fay Fri, 22 November 2024

I like the that the...

Liked: Clean, bright, friendly environment. The room was spacious. Great location. The breakfast was exceptional!
Disliked: Breakfast could have been warmer,

2.5

Fair - 2.5 out of 5

Amber Mon, 18 November 2024

Passable

Liked: The in door heated pool and jacuzzi and big rooms.
Disliked: The free breakfast was disappointing they didn't have any food when we went down . The coffee machine wasn't working . Had waffles but no syrup.

2.5

Fair - 2.5 out of 5

Elkins Mon, 18 November 2024

Passable

Liked: The location
Disliked: I didn't get the view I was promised and it smelled

3.5

Good - 3.5 out of 5

Mary Sun, 17 November 2024

Good

Liked: Breakfast was horrible. Eggs tasted like frozen mush. Nothing to drink except coffee

0.5

Poor - 0.5 out of 5

Michael Tue, 12 November 2024

WAS NOT PLEASED , AND...

Liked: THE BED WAS COMFY , AND THE TV WAS GOOD
Disliked: THERE WAS TRASH ALL OVER THE PROPERTY, THE JETTED TUB IN THE ROOM DID NOT WORK, THE INDOOR POOL WAS NOT HEATED, BREAKFAST WAS LATE, AND THE BREAKFAST WAS NOT PLEASING AT ALL, THEY LOCK THE FRONT DOOR IN THE MORNING WHICH IS A FIRE HAZARD . WILL NOT STAY HERE AGAIN ......

0.5

Poor - 0.5 out of 5

Valuxsa Tue, 12 November 2024

********!!!!!!DO NOT STAY HERE*****!!!!!!!

Liked: Absolutely NOTHING
Disliked: The front office lady was rude. We arrived at 3:38 she would not let us check in a min before 4. The rooms, breakfast area and lobby were dirty. We went down for breakfast in the morning and nobody ate a bite. The food looked horrible. There was a sign posted we could not bring food back to our room. I’ve never stayed any where and couldn’t take our breakfast to the room to eat. Bath towels were not white they were dirty with stains. It’s unbelievable circumstances!! It is THE DIRTIEST PKACE IVE EVER STAYED. We booked for the weekend and left after one night! FELT LIKE BUGS WERE CRAWLING ON US. I went to write a review and saw some people got bed bugs from this place!!! BEWARE!!!!!! Do not purchase a room

0.5

Poor - 0.5 out of 5

Wieber Mon, 11 November 2024

Disgusting

Liked: Nothing
Disliked: It was very dirty and there were BUGS. WE LEFT THAT DAY AND REQUESTED OUR MONEY BACK

3.5

Good - 3.5 out of 5

Cecil Mon, 11 November 2024

Good

Disliked: The breakfast was awful

4

Very Good - 4.0 out of 5

Paschall Mon, 11 November 2024

Very good

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Vista Suites Pigeon Forge SureStay Collection by BW 2423 Teaster Lane, Pigeon Forge, TN
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