Virgin Hotels Dallas Guest Reviews
Write a review
1.6 miles from Dallas centre |
Write a review
Trinity Sun, 15 December 2024
Exceptional
Habibullah Sun, 8 December 2024
Exceptional
Charlonda Mon, 25 November 2024
Great room and staff, parking...
Liked: The room was nice and spacious. The view was great even though we were on the 7th floor. The facilities were nicely decorated and we had a nice quiet stay, no disturbances which was really nice. The bed was very comfy and the rainfall shower was really nice. The area has some nice restaurants within walking distance so you can explore the area and get a nice meal as well.
Disliked: Parking was the main issue. The $55 valet parking per day was a bit expensive considering we paid a nice price for the room we selected. There is a parking lot next to the hotel, however, the parking is every 12 hours and you have to go into the app and update it which is a hassle to remember every 12 hours if you are staying more than one day. Would like to see self parking in the garage in the future for a reduced rate. The garage next to the hotel is for valet only. There is limited free parking on the street if you can snag a spot, but that's not guaranteed. Future travelers should be prepared especially if the hotel is hosting parties or events as it gets even worse.
Kelly Thu, 21 November 2024
Sexy chic vibe cool district...
Liked: Pool bar and vibe. Staff was SUPER LOVELY!
Jasmin Wed, 20 November 2024
Superb
William Tue, 19 November 2024
Disgusting
Liked: My stay was a complete disappointment from start to finish. The bedding was filthy and stained, with comforters that looked like they hadn't been cleaned in months. When I tried to get fresh bedding, the room service staff couldn't understand my requests because they don't speak english. They kept on bringing me dirty comforters.After just one night, I checked out and requested a refund, which the hotel initially agreed to. However, they never followed through, ghosting me after numerous emails and phone calls.The hotel is also definitely not family friendly; it seemed like there was a party going on at all hours of the day and night and we felt really out of place.Save yourself the headache and stay anywhere else. There is nothing more disgusting than sleeping in other peoples' dried out bodily fluids.An enormous waste of time and money.
William Mon, 18 November 2024
Exceptional
Bruna Thu, 14 November 2024
Perfect hotel for traveling with...
Liked: It was our first time at this hotel, and we really appreciated. The hotel decoration is modern and fancy. We were thrilled about the red shower. Everything is red, even the elevators. The restaurant was really nice too, we only went for breakfast, but they also have a famous brunch with DJ during the weekends. The valet staff was very friendly too.
Disliked: We had a problem with the elevators (three of them were broken during our stay). Unfortunately there were a large group of young adults that were there for a Cotton Bowl game and they made a lot of noise during the night. And we missed a coffee machine in our room, we only had some tea bags and a kettle. But besides that, everything was awesome during our stay.
Katherine Wed, 13 November 2024
got a great price on...
Liked: Very hip and modern atmosphere. Restaurant had delicious brunch. Walk in shower? Incredible. Had a city skyline view in my room as promised. Big fluffy robes already in the room for us. Full sized body wash, shampoo, and conditioner in the shower and they all smell expensive.
Disliked: Pillows coulda been better. They were kinda just... flat? There were no prices on the mini bar as well. No telling how much I just paid for two Dr. Peppers. Wish the curtains opened a little sider as well for such a big window.
Jennifer Mon, 11 November 2024
Exceptional