Exceptional

Liked: Very nice location in the center, quiet and spacious room. Super friendly staff.

The most friendliest staff by...

Liked: Style

Exceptional

I was well looked after...

Liked: Staff extremely friendly and helpful - made me feel as if I was a valued customer. Very important for me as a mature woman with mobility issues, travelling alone. I can't praise them enough. Applies to both reception and cleaning/housekeeping staff.Liked the hotel decor, location in the Casco Antiguo, tranquil plaza Molviedro and complementary treats placed in my room.
Disliked: I found the mattress too firm, and the pillows too soft. There were 2 types of pillows both with the same level of softness. Maybe the longer, bolster type pillows could be firmer.The closet in room (?small double?) was almost useless for hanging up anything other than short t shirts. The positioning of the shelf on which the safe was placed could easily be a foot lower. Had to use the pegs on other side of room for tops.

Exceptional

Very good

Superb

Superb

Very good